Dick Smith Nissan of Columbia
Columbia, SC
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We have been servicing our 2018 Murano and 2019 Pathfinder at this location since these vehicles were new, and the service has been excellent and the care needed has been routine maintenance. Neith Pathfinder at this location since these vehicles were new, and the service has been excellent and the care needed has been routine maintenance. Neither cas needed something that wasn't routine. The service team has been easy to work with. Our favorite has been Rick. More
My experience in purchasing the truck was great. There was a recall on 2025 murano so I made an appointment that was easy. But when I arrived to the service department the i didn't know where to rea There was a recall on 2025 murano so I made an appointment that was easy. But when I arrived to the service department the i didn't know where to really go so I pulled in the first drive up Karel I believe she chk me in gave me a nasty look as if I was coming with some problems at the end of the day. She ask what i here for oil change, I said no for a recall on I guess a light or something. Tried showing the recall to her she says nah I got. The wasy she was looking like she couldnt find anything in the sysytem. Returning the next day to pick up she was talking to another lady and didn't even acknowledge that I was standing there so I went to the second drive up and she proceeded to say when I ask where do I go to pickup my car, she say to the cashier office I was like ok and where is that. She just points. Another lady came and was like come on our show you. She was very nice. More
Customer service was top notch as usual. Business was handled in a professional way.Concerns were addressed and recommendations expressed by the staff appropriately. Business was handled in a professional way.Concerns were addressed and recommendations expressed by the staff appropriately. More
Always prompt, courteous and friendly-everyone addresses me and says hello! I know the service department looks after my vehicle and will perform only services needed!! Wells Webster is great!!’ me and says hello! I know the service department looks after my vehicle and will perform only services needed!! Wells Webster is great!!’ More
Katrina was very helpful and answered all of my questions. All staff was very accommodating and courteous making sure everything was okay. It was a pleasant experience getting my car service in a t questions. All staff was very accommodating and courteous making sure everything was okay. It was a pleasant experience getting my car service in a timely manner and I will definitely continue to get my car service at this location. More
Lynn was great . She was pleasant Mr. Plant and Mr. Parham were very pleasant. Things did not take long at all and there was no back and forth which I appreciated ver She was pleasant Mr. Plant and Mr. Parham were very pleasant. Things did not take long at all and there was no back and forth which I appreciated very much. If anyone is in the market for a vehicle. Dick Smith Nissan on Two Notch RD is the place to go . More
Very good sales and support up front - very good service department - they are responsive and knowledgeable and keep you informed- will recommend department - they are responsive and knowledgeable and keep you informed- will recommend More

