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Dick Smith Nissan of Columbia - Service Center

Columbia, SC

4.3
145 Reviews

145 Reviews of Dick Smith Nissan of Columbia - Service Center

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June 23, 2025

Very professional. The staff was extremely friendly and the service was great. The repair was completed when promised. More

by AKATAG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
June 21, 2025

Great customer service. Very professional. On time. Very nice waiting room that is spacious, clean and comfortable. More

by CAROLVAUGHT12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tech
June 21, 2025

Terrible customer service, had to wait 20 minutes to get waited on and didn’t even tell me what all they did. Just told me to go to the cashier. I guess next time I will drive across town to another dealer More

by JR.KINCAID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t think they told me.
June 21, 2025

My service advisor was extremely pleasant and explained the service being performed and the timeframe. More

by MSVANESSA44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Her name begins with a K
June 20, 2025

The on-line coupon for oil and filter resulted in significant savings. Thanks! Always check dicksmith.com before you go to the service department. More

by bowens45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katrina Gattis
June 19, 2025

The service was excellent. From the moment I scheduled the service, dropping the automobile off at the service bay to the polite way the service tech greeted me. I have to ad More

by t.h.nance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karel Gass
June 18, 2025

Great Service! Easy in and out. Friendly staff. Will come again for Furture Services! Thanks More

by TIFFPHILLIPS2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unkown
June 18, 2025

So glad that Ricardo is the service manager. Kayla is very efficient. They made the service great! More

by JNMATTHEWMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla, Ricardo
June 18, 2025

I had a wonderful experience thanks to Bri, the technician, and Karel, my service advisor. Karel was professional, attentive, and kept me informed every step of the way. Bri did an excellent job wi More

by CBOSTICK17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bri,Karel
June 14, 2025

Car was extremely clean when I picked it up fast service, friendly cashier, she was very professional. More

by CINDYANNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna
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