
Dick Wickstrom Chevrolet
Roselle, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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TOP RATED BUYING EXPERIENCE Arrived at dealership with my son. He wanted a newer used car to own . Chris took us around and we were shown vehicles to pick from that fit his crite Arrived at dealership with my son. He wanted a newer used car to own . Chris took us around and we were shown vehicles to pick from that fit his criteria. Chris explained the value vs cost for each chosen unit. This was very helpful in making an informative decision. There were no high pressure sales tactics whatsoever ----just a friendly atmosphere. Having discussed the chosen used car with Chris Zelek, John Pontarelli , and the finance head Bill we were very pleased with the purchase. The whole team made the experience very pleasant and comfortable. When we left we felt that we received a great value for the money. Thanks team. More
OUTSTANDING! I went to Dick Wickstrom and was extremely happy and satisfied with the staff, the environment and help I recieve but not pressured into buying a car I went to Dick Wickstrom and was extremely happy and satisfied with the staff, the environment and help I recieve but not pressured into buying a car which made me more eager to work with them. I highly recommend this dealership to everyone. More
Great place to buy from Everyone was very friendly and helpful. Made me feel very welcome and took the time to explain everything to me. Great customer service & team. Ever Everyone was very friendly and helpful. Made me feel very welcome and took the time to explain everything to me. Great customer service & team. Everyone fro the salesman to the finance manager were great. More
Wow, that was fast! Outstanding, courteous, quick, hassle-free service. Very impressive service and work performed perfectly. I highly recommend Wickstrom Chevy. Wish I w Outstanding, courteous, quick, hassle-free service. Very impressive service and work performed perfectly. I highly recommend Wickstrom Chevy. Wish I would have came here before. I will return. Thanks Wickstrom More
Excellent service and friendly staff I have always been very pleased with the friendliness and efficiency of the Wickstrom staff. They quickly diagnosed the problem with my older vehicle I have always been very pleased with the friendliness and efficiency of the Wickstrom staff. They quickly diagnosed the problem with my older vehicle and offered my a loaner car while mine was repaired. They advised me of a repair that should happen before I take a long trip and there was no pressure to do it before I can afford it. More
Professional, no pressure and honest. Sean in service great The service Dept / Sean explained how long it would take to finish the job. Then came back to update me on the process. Fantastic communication. See The service Dept / Sean explained how long it would take to finish the job. Then came back to update me on the process. Fantastic communication. See you in a few months. More
100% Better Experience! My husband and I recently purchased a vehicle from this dealer with the help of Latif and Mark. We had previously bought a vehicle (about 2 1/2 years My husband and I recently purchased a vehicle from this dealer with the help of Latif and Mark. We had previously bought a vehicle (about 2 1/2 years ago) and had an awful experience. We were taken by the dealer and dealership. To say we were worried about going anywhere is an understatement. Anyway, Mark and Latif couldn't have been any nicer and we didn't feel like we were being schmoozed in order to "make a deal". Mark even followed up the next day in regards to getting a hitch put on the car (honoring an online accessory promotion). Lastly, Mark is following up on certificate we need that we didn't receive when we left the dealership. It was a busy night!!! I highly recommend this dealership if you want professionalism and a good deal. More
My Baby I always bring my 10 year old Monte Carlo in to Wickstrom Chevrolet for service. Terry is my service contact person and he always takes care of me. I always bring my 10 year old Monte Carlo in to Wickstrom Chevrolet for service. Terry is my service contact person and he always takes care of me. He is friendly, knowledgeable and efficient. If I have a problem, no matter how small, he always takes care of me, and I will continue to have Wickstrom service my vehicle. Charlotte More
New Car Purchase Everyone involved in my purchase was pleasant and professional. My sales associate, Brad Dixon was very patient and showed compassion to my needs and Everyone involved in my purchase was pleasant and professional. My sales associate, Brad Dixon was very patient and showed compassion to my needs and desires. Tony Hayes, Finance Manager, did an amazing job crunching the numbers to meet my goal for a car payment. The other associates that were not involved with the actual transaction made sure I was comfortable and taken care of while waiting for all the paperwork to be completed. It was a great experience and one I will look forward to in the future. Jared Wickstrom has a rapport with his team and it shows in the pride they all take to make sure the customer is always first. Jared gets he involved with the customer to make sure they are completely satisfied. It's a friendly dealership and a pleasure to do business with. More
Somewhat disappointed I returned my Equinox AGAIN to correct a leak that developed since the transmission was replaced (at 55K miles) at Wickstrom Chevy. I also decided to I returned my Equinox AGAIN to correct a leak that developed since the transmission was replaced (at 55K miles) at Wickstrom Chevy. I also decided to replace all four tires. After several hours, and not being contacted, I called to check on the status figuring it should be done. I was told they had three of four tires but the fourth was being retrieved from McCook, IL. The wait was quite unreasonable to have four tires replaced. And no apologies for the delay or inconvenience. (On the previous service visit, the car fell off a jack when being pushed into the shop because of the locked trans.) More