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Dick Wickstrom Chevrolet

Roselle, IL

4.8
610 Reviews
One Big Family since 1963! At Dick Wickstrom Chevrolet in ROSELLE we are more than just a dealership. From the moment you step into our showroom, through all your service visits, and beyond, you can expect to be treated like a part of our family. We offer an extensive inventory of new Chevrolet models and certified pre-owned vehicles. We also have competitive lease specials and finance options. Our service advisors, parts consultants, and GM certified trained technicians are committed to keeping you and your vehicle safely on the road. Every one of us here at Wickstrom Chevrolet is dedicated to providing you with a memorable experience and a lasting relationship for you and your vehicle.
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555 East Irving Park Road

Roselle, IL

60172

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Showing 610 reviews

September 29, 2016

Other Chevy delaerships should take lessons from Wickstrom Service was great! As always, the employees were courteous and professional. Would have given 5 stars but there's always room for improvement Just More

by jr9887
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrence Newell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Seydlitz
Oct 03, 2016 -

Dick Wickstrom Chevrolet responded

Thank you so much for your kind and honest review of Dick Wickstrom Chevrolet. We always appreciate any feedback. It was a pleasure to do business with you and we hope to see you again in the future! Regards, Jim Barry, Service Manager, 630-529-7070

September 27, 2016

Great Service. I just came in for an oil change and was able to be scheduled that afternoon. I was greeted by name. The process was quick and efficient. The waiti More

by Hody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 28, 2016 -

Dick Wickstrom Chevrolet responded

Hody, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Terry provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. All the best, Jim Barry, Service Manager, 630-529-7070

August 18, 2016

Great service I have always had a good experience with Wickstrom. Terry is pleasant and knowledgeable. He kept me informed of the progress. The waiting room is com More

by Sammy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Biernat
Aug 19, 2016 -

Dick Wickstrom Chevrolet responded

Thank you for visiting our service department and for leaving the kind words, Sammy. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Kind regards, Mike Seydlitz, Sales Manager, 630-529-7070

August 16, 2016

pleased with their service Pleased with their service. Mark Conover was very professional to deal with. He knows what and does his job well. Satisfied with our purchase. Thank More

by odyssey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Conover
Aug 18, 2016 -

Dick Wickstrom Chevrolet responded

We appreciate you taking time to leave us a great review! We are pleased to hear Mark did a great job in assisting you in your purchase. If there is anything else we can do for you, please don't hesitate to give us a call! Warm regards, Mike Seydlitz, Sales Manager, 630-529-7070

August 06, 2016

Great Service Experience.......Again!! We are always satisfied with the service we receive! That includes the experience of purchasing our Equinox in 2013 (Special thanks to Mark C. for mak More

by RON&MAURINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Conover
Aug 08, 2016 -

Dick Wickstrom Chevrolet responded

We appreciate your input, Ron and Maurine. Glad to hear that you are satisfied with the level of customer service we offer here at Dick Wickstrom Chevrolet. If there is anything more we can do for you please come back and see us any time! Take care! Mike Seydlitz, Sales Manager, 630-529-7070

August 01, 2016

Overall, the service experience was pretty good. Overall, I was satisfied. Work was performed in a timely manner. The biggest dissappointment was when my car was being pushed into the service area More

by P Bostrom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Barry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert.
Aug 11, 2016 -

Dick Wickstrom Chevrolet responded

We would like to thank you for sharing your experience. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Sincerely, Mike Seydlitz, Sales Manager, 630-529-7070

July 28, 2016

Always a Pleasure to do Business With. Outstanding! Both Jared Wickstrom and Brad Dixon did a marvelous job in providing me the absolute best experience in leasing a new 2016 Malibu. Moreov More

by lbonk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Wickstrom and Brad Dixon, Scott Stephenson
Jul 29, 2016 -

Dick Wickstrom Chevrolet responded

We can't tell you how much we appreciate your customer loyalty! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Until next time, drive safe and stay well! Mike Seydlitz, Sales Manager, 630-529-7070

July 19, 2016

FAMILY That how you are treated.They even serviced a non chevy vehicle when I had that. Now I am back to Chevrolet and could not find any that can compete wi More

by RETIRED-Gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2016 -

Dick Wickstrom Chevrolet responded

Gary, thanks for the great review! Please come visit us if you need anything else, be it service or sales. Best, Mike Seydlitz, Sales Manager, 630-529-7070

June 27, 2016

Great service department. Friendly and on time with service estimates. I've been there twice and they outlined what to expect and they met those expectations. Good people... O More

by DarrinT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service counter
Jun 28, 2016 -

Dick Wickstrom Chevrolet responded

Darrin, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Follow us and like us on Facebook to grab hold of some exclusive specials! Best, Mike Seydlitz, Sales Manager, 630-529-7070

June 23, 2016

Always a pleasant experience. I never make an appointment, and they always let me bring it in and drop off both of my Chevys. Never any pressure to buy something I don't need, guys More

by Dan9brown9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario from sales is also great, he even gave me a ride home.
Jun 24, 2016 -

Dick Wickstrom Chevrolet responded

Dan, thanks so much for this 5-star review about your service experience! We always enjoy hearing from our customers. I am pleased to hear that our team has consistently been helpful, professional and accommodating during your visits. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! Best, Mike Seydlitz, Sales Manager, 630-529-7070

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