Dickson City Hyundai

The staff at DCH are always super friendly! They have always been able to get me on my way again!! I can’t say enough about the great service at DCH :) always been able to get me on my way again!! I can’t say enough about the great service at DCH :) More

Knowledgeable. Helpful. Friendly. Understanding. The test drive went smooth, the pricing was perfect, the Kona has all the high-end features w/ simplicity. 10/10 drive went smooth, the pricing was perfect, the Kona has all the high-end features w/ simplicity. 10/10 More

Jordan was very attentive and took care of any questions or needs that I had when purchasing my car. He gave me his personal cell phone in case I had any issues. or needs that I had when purchasing my car. He gave me his personal cell phone in case I had any issues. More

Initially, my overall experience was good. Angela M was very helpful and not pushy at all. However, 4 days shy of a month later, I hear my my credit union stating that my vehicle (which was traded in) wasn very helpful and not pushy at all. However, 4 days shy of a month later, I hear my my credit union stating that my vehicle (which was traded in) wasn’t paid off yet. After numerous phone calls and messages, I didn’t hear back from anyone. Finally, once the credit union was able to contact them, I was told that I had to come up and resign paperwork because the finance manager was out sick for the past few weeks. What if I didn’t call? What if the bank didn’t get in touch with them? The place shouldn’t shut down bc one guys is sick. I’m very upset with this process. This should have been handled the day I bought the vehicle. More

Leased a new vehicle, waited over 1.5 hours to have it detailed and inspected. Car was filthy when delivered on outside, glue marks from blue protectors and windows horrific. Made salesman aware and he pr detailed and inspected. Car was filthy when delivered on outside, glue marks from blue protectors and windows horrific. Made salesman aware and he promised 3 free details and another full tank of gas and that we would receive email from manager, which was never received. Very disappointed.also razor blade left on floor of car. More

Took my car in for service for check engine light on I assumed it was fixed but when I got home engine light came back on. So apprently was not fixed.Called and left message for call back, never happened assumed it was fixed but when I got home engine light came back on. So apprently was not fixed.Called and left message for call back, never happened. Called today (4/19/21) left another message for service dept to call back. No one got back to me yet. I am highly upset. More

Jordan was very nice and helpful. And whomever was filling in for Anthony was very helpful The service department for me in even though I had no appointment. Which made me very happy filling in for Anthony was very helpful The service department for me in even though I had no appointment. Which made me very happy More

Long waiting time (about 4h). After ~1h30, when I asked "how much longer?", the answer was "he is still working on it, it should not be too long". "how much longer?", the answer was "he is still working on it, it should not be too long". More

WOST EXPERIENCE EVER!!! YOU SUCK!! I will never return and have already contacted corporate! Your service department has no customer service training. Dustin is the worst person there to deal with! If I c and have already contacted corporate! Your service department has no customer service training. Dustin is the worst person there to deal with! If I could give 0 stars I would. Jordan on the other hand 10/10. I had an amazing experience with him! You should give him a raise! More

There services lack staffing that needed to accommodate the needs of their clients. I waited 4 +hours before seen by the sale rep and I had to called inquiring if I should come back another day. Shameful!! the needs of their clients. I waited 4 +hours before seen by the sale rep and I had to called inquiring if I should come back another day. Shameful!! More