
Dickson City Hyundai
Scranton, PA
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People in the service department are very nice and friendly, they did almost everything they said that they would, I had a flat tire and asked if I could have the old tire back was told I can and they friendly, they did almost everything they said that they would, I had a flat tire and asked if I could have the old tire back was told I can and they would put it in a plastic bag in the back, got the tire back but not in a bag just in the back on the rug. Was waiting for them to call and let me know that the car was ready, I waited until 5:30 to start calling finally got through about 5:40 and was told that the car is done and I had until 6:00 to pick it up, I was told that they called and left a message that the car was ready, but I had no message and no missed calls from there. More
Oil change took a long time .I did not need a tire Oil change took a long time . I did not need a tire rotation but told I did need one , I actually need a tie rod on driver front side that was not de Oil change took a long time . I did not need a tire rotation but told I did need one , I actually need a tie rod on driver front side that was not detected by your mechanics. I did not need air filter either, I personally changed it few months ago . More honesty will be appreciated so you will have customers come back . More
I went in for a state inspection the first since buying the vehicle they ask...have you let the car sit for a period of time...the entire world let their car sit ..it's a pandemic...they tell me my rotors the vehicle they ask...have you let the car sit for a period of time...the entire world let their car sit ..it's a pandemic...they tell me my rotors are rusted and need replacing. I'm so heartbroken. I came here bc I was sick of buying junk. I bought the vehicle bc I didn't want to have to deal with having to repair here n there like w my old vehicle. I'm sad to say how disappointed I am. To offer to fix it ...just need need new rotors bc it sat too long. I will say the front desk person was very nice. I even was really grouchy and she was still very nice.. More
Had a great & accommodating experience at Dickson.I had Had a great & accommodating experience at Dickson. I had originally lined up a '21 Kona at another dealer only to find out the weekend I went to pu Had a great & accommodating experience at Dickson. I had originally lined up a '21 Kona at another dealer only to find out the weekend I went to purchase, the dealership sold and was no longer retailing Hyundai, so after time spent negotiating I had no car to purchase!!!! In contacting Dickson City Hyundai I explained my situation and interest in the same '21 Kona present on their lot. I worked with Robert & Greg and from the Covid safety & convenience of my phone negotiated a good deal on a new '21 Kona in a few calls & texts. I only had to come in to sign paper work and of course pick up my new car which i couldnt do till after normal buisness hours. Greg and Anthony from finance stayed an extra 2 hours while waiting on my insurance company to get straightened out on the insurance companies end. If not for the insurance company I would have been in and out in less then 30 minutes!! All in all I'm very satisfied with my car purchasing experience at Dickson City Hyundai. More
As always when I have an appointment they are always on time. They are friendly and informative. I’m very satisfied.. I will return. Ty time. They are friendly and informative. I’m very satisfied.. I will return. Ty More
He was the best friendly did everything he could to make us feel comfortable always their when I had a question would definitely recommend him Great Job John Johnson us feel comfortable always their when I had a question would definitely recommend him Great Job John Johnson More
Went above and beyond to help me get into the car I wanted. Having a hard time trading in my older car for something more reliable was a challenge. And they took it on. wanted. Having a hard time trading in my older car for something more reliable was a challenge. And they took it on. More
MIKE IS AN AWESOME GUY AND MADE THE DEAL UPFRONT AND WORTH MY WHILE. NO STRINGS ATTACHED OR PRESSURE GREAT TO DEAL WITH. SECOND CAR FROM DEALERSHIP. WORTH MY WHILE. NO STRINGS ATTACHED OR PRESSURE GREAT TO DEAL WITH. SECOND CAR FROM DEALERSHIP. More
Great dealership. Excellent service department. We’ve bought or leased or last 10 vehicles from Dickson City Hyundai. Excellent experience always. Thank you so much! bought or leased or last 10 vehicles from Dickson City Hyundai. Excellent experience always. Thank you so much! More
Excellent customer service and friendly staff! Super knowledgeable about all of my vehicle’s needs. Will certainly recommend Dickson City Hyundai to family and friends! knowledgeable about all of my vehicle’s needs. Will certainly recommend Dickson City Hyundai to family and friends! More