
Dickson City Hyundai
Scranton, PA
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Very respectful and helpful! Launi (I think that's how it's spelled) Petrylak took care of me and was very helpful clearing up a recall issue, and contacted the auto dealership t Launi (I think that's how it's spelled) Petrylak took care of me and was very helpful clearing up a recall issue, and contacted the auto dealership that was related to my specific problem. The work was done in a very expeditious manner. More
Satisfaction Brandon was very good explaining what had to be done to the car very thorough always very professional very satisfied with the work that was done an Brandon was very good explaining what had to be done to the car very thorough always very professional very satisfied with the work that was done and only a little time was taken up of my day. More
Loyal Customer I went in to the dealership for a service appointment and a test drive and left 2.5 hours later with a new car. No pressure and everyone involved wor I went in to the dealership for a service appointment and a test drive and left 2.5 hours later with a new car. No pressure and everyone involved worked to get me through the process in a reasonable amount of time. More
New car purchase My husband and I went to the dealership because my lease on my Buick was expiring and I needed a replacement vehicle. Not just any vehicle a dependabl My husband and I went to the dealership because my lease on my Buick was expiring and I needed a replacement vehicle. Not just any vehicle a dependable built tough and can stand up to NEPA winter road conditions. I previously had a 2007 sante fe and it was fantastic ! I was extremely pleased with the vehicle. The service Dept was not run properly. That is the reason why I did not return until now to purchase a new Hyundai. I am hoping the service Dept is under better management so my car care will be as easy as driving my lovely new Tucson. More
Horrible Dropped my car off at 11 a.m. and told then I needed it done by 4p.m. the latest because of work. No one ever called me to tell me it was ready so whe Dropped my car off at 11 a.m. and told then I needed it done by 4p.m. the latest because of work. No one ever called me to tell me it was ready so when I called at 4p.m. they said he has been ready waiting for me. I went to pick up my car and asked why no one called me and the girl who took care of me was extremely rude and didn't show any concern at home you I was. When I got home I noticed my car was very poorly detailed, the backseat still had pawprints on it as well as the inside of the doors were dirty also theoutside of my car was clearly poorly washed because the back of my car was still dirty. Unbelievable!! I will NEVER buy another car from dickson city Hyundai ever again and I have been a long time customer!! More
I love the service They know how to take care of you won't do anything unless I ask them to. I also like the fact that they are most knowledgable They know how to take care of you won't do anything unless I ask them to. I also like the fact that they are most knowledgable More
Lots to do Impressed by the fast service. Worry free and good price. Don't really like that I have to write 25 words minimum for a review. Impressed by the fast service. Worry free and good price. Don't really like that I have to write 25 words minimum for a review. More
Very Good! The service team kept me abreast of all that was going on, and then gave a very good description of what needed done as the part came in. While I will The service team kept me abreast of all that was going on, and then gave a very good description of what needed done as the part came in. While I will have to go back, it was well explained. A special thank you to Brandon who gave a special in-sight to me on a personal level. He made me understand and feel much better. While I thanked him, I feel management needs to know what a special person he is. More
Great service! Our salesman Vinnie really listened to what we were looking for and made a very convincing reason for buying new vs pre owned. Very happy to say we w Our salesman Vinnie really listened to what we were looking for and made a very convincing reason for buying new vs pre owned. Very happy to say we went new. More
Scam artists I would not recommend this dealership at all. First off-trying to negotiate a price is ridiculous, they tell you one thing and then come back with a h I would not recommend this dealership at all. First off-trying to negotiate a price is ridiculous, they tell you one thing and then come back with a higher price and say “that’s what we talked about”. Secondly-they don’t even give you the actual car fax “trade-in” value of your vehicle-and they throw in the “we will pay off your car”, but they just add the owes value into your new vehicle loan. Thirdly-after going through all the hassle and finally biting the bullet because you need a bigger vehicle-they don’t even have the vehicle inspected when driving it off the lot. They did the bare minimum as far as shop work goes-couldn’t even provide new rotors since the one that I was aware of was actually grooved; instead they just shave them down. (Apparently that is allowable and acceptable to pass PA state inspection). Finally-they couldn’t even bother to top off windshield wiper fluid, seriously?? Don’t waste your time going through Dickson City Hyundai dealership to purchase your next vehicle. You will more then likely be disappointed. Service department-not even the whole department but the one individual-Fernada was pleasant to speak with. More