Dickson City Hyundai

Appointment for oil change and inspection told Appointment for inspection and oil change. Called me to tell me 2 filters needed to be replaced told them my husband will replace them.my husband went Appointment for inspection and oil change. Called me to tell me 2 filters needed to be replaced told them my husband will replace them.my husband went to change the filters and they were fine still white at the same time check the oil change they were supposed to do and it was very dirty and oil filter was not changed. This was check the very next day because my Granddaughter, my daughter and I are going to South Carolina . So when I called the dealership they started to give me the run around until I asked for the boss. This is not fair to me and when I return home I will do everything in my power to get to the bottom of this situation. Ladies watch out they think we are stupid. More

Horrible Horrible!!!!! Cant even find a leak like seriously urg!!!! I didnt get a 2018 car for my freaking looks absolutely crazy something is wrong here dont Horrible!!!!! Cant even find a leak like seriously urg!!!! I didnt get a 2018 car for my freaking looks absolutely crazy something is wrong here dont you think so More

Excellent My rating is mostly based on salesman Brant who worked with me to get my brand new Elantra. Very professional and down to earth. helped me keep my pay My rating is mostly based on salesman Brant who worked with me to get my brand new Elantra. Very professional and down to earth. helped me keep my payment within budget.would recommend him to anyone.If I’m in the market for a new car in a few years and he’s still there he will definitely have my business. also Anthony in finance was very professional as well can tell he was very knowledgeable and liked doing his job. More

Service on my car I was very impressed as to how quick they got me in and completed the work needed at a moments notice. Very kind and helpful. I was very impressed as to how quick they got me in and completed the work needed at a moments notice. Very kind and helpful. More

Excellent Dealership! From start to finish this dealership is first rate. No pressure sales and a great car, at a good price. Will definitely be back for another vehicle. From start to finish this dealership is first rate. No pressure sales and a great car, at a good price. Will definitely be back for another vehicle. More

It was very,very great The whole experience there was great all the people helped me out and Bryant put me in one of the greatest cars I have ever own thank you The whole experience there was great all the people helped me out and Bryant put me in one of the greatest cars I have ever own thank you More

New car purchase The staff was helpful, knowledgeable, and polite. We are very happy with the purchase experience, and with our new Hyundai. We would recommend Dickson The staff was helpful, knowledgeable, and polite. We are very happy with the purchase experience, and with our new Hyundai. We would recommend Dickson City Hyundai without any reservations. More

Wonderful Experience We had an amazing experience from start to finish. Joe was so welcoming and helped us so much. Anthony from the finance department was excellent as we We had an amazing experience from start to finish. Joe was so welcoming and helped us so much. Anthony from the finance department was excellent as well. We will definitely be back. More

2019 Hyundai Sonata The problem my wife and I have with our experience is three-fold. First, the time it took from when we agreed to purchase the vehicle until we met wi The problem my wife and I have with our experience is three-fold. First, the time it took from when we agreed to purchase the vehicle until we met with the business manager to sign the paperwork was nearly 90 minutes ... with no explanation. The salesman came back to his desk once about 45 minutes in with paperwork in his hand. He offered my wife a coffee. She accepted. They left. A minute later, my wife came back to the salesman's desk, but he didn't for another 45 minutes. Second, when we made our decision, we were told it was to $289 a month. We repeated it back twice. The salesman confirmed $289. When we met with the business manager, he said $289. Then, when it came time to sign the paperwork , it was $289.99. That's a $35 difference over the course of the lease. Money aside, it's the deception that irked us. We both said something to the business manager, but he said it was $289.99 and moved on to the next form without acknowledgement or apology. Finally, when it came to the mileage limitation, the business manager said it was 10,000 miles a year. We said the salesman repeatedly said it was 12,000, that 12,000 was the lowest Dickson City Hyundai offered. The business manager said it was 10,000 and quickly moved on to the next form. At 20 cents per mile (Hyundai's figure), that's another $400. Again, though, the deception and lack of acknowledgement made it so we won't be returning to that dealership for any future business. In hindsight, we should have walked away three times: 1. When we were left there to wait and wait and wait; 2. After the misrepresentation regarding the monthly payments; 3. After the misrepresentation regarding the mileage limit. Shame on us. But shame on Dickson City Hyundai for conducting business that way. It cost them future business with this family. P.S.: It was more than a decade earlier when we previously bought a car from Dickson City Hyundai. It was a smooth, honest process then. It is why in February, we made the 90-mile trip (one way) from our house. More

Overall very satisfied Fernanda in service welcomed me from the moment I walked in and was very professional the entire time. She constantly kept me updated on the status of Fernanda in service welcomed me from the moment I walked in and was very professional the entire time. She constantly kept me updated on the status of the parts being ordered and when the work was being done and even any hiccups along the way. There was not a time I wondered about the status of my vehicle. I'm delighted to have worked with such a great team with Fernanda leading the way on my particular visit. Highly recommended Hyundai of Dickson City. More