
Dickson City Hyundai
Scranton, PA
Filter Reviews by Keyword
By Type
Showing 2,872 reviews
Happy with my choice I was in a tough spot, desperately needing a car and I was given the opportunity to buy one. I am very happy with my car and happy to have a safe, hop I was in a tough spot, desperately needing a car and I was given the opportunity to buy one. I am very happy with my car and happy to have a safe, hopefully long lasting vehicle. More
Excellent dealer, company, and vehicle. Worked with Vinny. He was great. Went above and beyond for us. I will never shop for a vehicle anywhere else. Thanks Vinny! You made a costumer, Worked with Vinny. He was great. Went above and beyond for us. I will never shop for a vehicle anywhere else. Thanks Vinny! You made a costumer, and a friend. More
Trade in for newer car Vinny helped us fine the best car suitable for my family with more room than what we had. I’ve told everyone to come here. Vinny helped us fine the best car suitable for my family with more room than what we had. I’ve told everyone to come here. More
With ease and understanding Thank you for making my 1st time car purchase at ease, timely and understanding, it was much appreciated. I love the car I purchased and again thank Thank you for making my 1st time car purchase at ease, timely and understanding, it was much appreciated. I love the car I purchased and again thank you! More
Disappointing service experience I received a notice from Hyundai that there was a recall on my car, so I called an made a service appointment. When I arrived at the service center, t I received a notice from Hyundai that there was a recall on my car, so I called an made a service appointment. When I arrived at the service center, they told me that the appointment would take 30-40 minutes, so I decided to wait. After an hour and a half passed, I checked in with Adam, the service manager, and asked for a status update. Fifteen minutes later, a different service man spoke to me to let me know that they didn’t even have the replacement part in stock and that they would need to hold onto my car for a week. I was extremely frustrated with this for several reasons. First, in the five days that passed between the day I made the appointment and the actual appointment date, no one at the service center even checked to see if the part was in stock. This extreme inconvenience could have easily been avoided if attention to detail had been paid when the appointment was made. Secondly, I live two hours away from Dickson City and was primarily in town to have my car serviced at the dealership where I purchased by vehicle, as it is important to me to work with mechanics that I have experience with and can trust are familiar with my vehicle. I could not leave my car behind as I do not regularly return to the Scranton area. When I expressed these concerns to Adam, he offered to give me a Visa gift card when I did return for the recall. I recently did return, and to “repay” me for the inconvenience, Adam did not give me a gift card but instead put gas in my vehicle because they “noticed it was low.” My car is a hybrid, and I had just gotten gas the day before, so this token of appreciation could not have totaled more than $5. The only reason I will return to this service center is because I have a remaining free oil change, and I will definitely not recommend this service center or dealership moving forward. More
Service Oil change was done in timely manner. Dropped car off and received call in 2 hours. No charge still have one coming. Was offered something life sn eng Oil change was done in timely manner. Dropped car off and received call in 2 hours. No charge still have one coming. Was offered something life sn engine flush. More
Service Excellent staff, timely service, courteous employees, great telephone skills, got a phone call when service was complete which was done sooner than I Excellent staff, timely service, courteous employees, great telephone skills, got a phone call when service was complete which was done sooner than I had thought More
Pleasant and very courteous and great service I have purchased more than one vehicle at this dealership. That alone should speak for itself. I have talked to quite a few people that have the same I have purchased more than one vehicle at this dealership. That alone should speak for itself. I have talked to quite a few people that have the same opinion and they also feel this dealership takes care of their customers in every aspect.I will be back for another vehicle in the future. More
Awesome experience! This dealership and especially Joe Kirby made my first lease a breeze. Love these guys. Highly recommend them for both sales and service. Very Happy! This dealership and especially Joe Kirby made my first lease a breeze. Love these guys. Highly recommend them for both sales and service. Very Happy! More
Quick and efficent I had a convenient time for my services . I didn’t. wait long for the services to be completed. I will be back or my state inspection. I would recom I had a convenient time for my services . I didn’t. wait long for the services to be completed. I will be back or my state inspection. I would recommend your service center. More