Dickson City Hyundai

They take care of you and really care about you. That's why I like them That's why I like them More

We have been getting our vehicles at your place for a long time. I think this was the 6th or 7th. We were trading in a 2018 Sonata with under 34k on it. The first thing my wife said was she wanted a leat long time. I think this was the 6th or 7th. We were trading in a 2018 Sonata with under 34k on it. The first thing my wife said was she wanted a leather interior because the seats get too dirty and black exterior. We went on a test drive of what we knew was not the exact model but were told it was almost the same. We negotiated the sale of our car back to you and the price of the new one, which had to be ordered. We were not too happy with the amount we had to pay to lease the new car at all. Especially with the amount of equity we had in the 18 but we kind of chalked it up to the increased cost of everything else these days and we’re told this was the model we had to get to have leather. When the car was delivered and we were brought out to it and the first words out of my wife’s mouth were “the interior is not leather, and even worse, it is an off white”. We said this is not the model we talked about, it is at least a step or 2 down. There was absolutely no question we were disappointed and not happy with the car but were told this was the model we were talking about the whole time. I don’t see how that could be true since it didn’t have the one thing she asked for. As a matter of fact the interior color was never even discussed during the entire process. The reason we never mentioned it was because we were expecting leather not fabric. If the salesperson knew it was fabric why wouldn’t the subject of interior color be discussed? Anyway, we were told flat out that we were wrong and this was the car. I think if you look at what we traded and what we paid you will see why we thought we were, at least, getting the model with leather interior. We are too busy to argue about a car, especially after talking about it for so long so we just took it and left. There could have been no doubt that she was unhappy with the car when she drove away but I guess it was more important to make the sale than keep the customer. I was in sales and sales management my entire life and I don’t ever remember letting a customer walk away unhappy. We are much too busy and it is only a lease so we will deal with it and “just buy slipcovers” as we were recommended when we complained. However, you can be certain we will not be getting our cars there any longer. There are way too many dealers out there that will be happy to take our money and not let us leave unhappy with the way we were treated. More

Amazing. Always helpful and kind. The quality of service from start to finish is high. Always helpful and kind. The quality of service from start to finish is high. More

Well taken care of, and extremely nice people to work with I'd work with them again no problem. with I'd work with them again no problem. More

I would like to ty Jordan and team for getting me in a car. It has been a long month. car. It has been a long month. More

Very friendly worked with me to get the car I wanted answered all my questions 😃 answered all my questions 😃 More

First time purchasing a Hyundai, and I was somewhat nervous. I typically do not like the car-buying experience. Jonathan Johnson changed that! Constant availability for questions, great personality, an nervous. I typically do not like the car-buying experience. Jonathan Johnson changed that! Constant availability for questions, great personality, and a wonderful Salesman. He was funny and extremely knowledgeable about the vehicle I was purchasing. I can't praise him enough for everything he did for me and my Family. He has a definite gift for Sales and interaction with people. A++ More

Keenan was a pleasure to work with. He listened to what we wanted in a vehicle and found the perfect car for us. Keegan and Anthony were so accommodating. They presented us with informa He listened to what we wanted in a vehicle and found the perfect car for us. Keegan and Anthony were so accommodating. They presented us with information but never pressured us to buy. More

The only down fall is service parking area is extremely small. Overall service department was fine. small. Overall service department was fine. More

Launi and the rest of the service staff were awesome. They quickly diagnosed the issue and fixed the problem while keeping me informed during the entire process. This has been one of the most pleasant se They quickly diagnosed the issue and fixed the problem while keeping me informed during the entire process. This has been one of the most pleasant service appointments I've ever experienced. Hats off to the entire service team. More