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Dickson City Hyundai

Scranton, PA

4.2
2,872 Reviews

1519 Scranton Carbondale Hwy

Scranton, PA

18508

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Showing 2,872 reviews

August 04, 2021

Service department yes as for sales I bought my last car from there I have never been treated so poorly in my life offered me 4000 less then what I was offered at other dealer advertise 4000 over book price More

by Travis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan (sales), Brandon Ogrodnick, Launi Kopa, Pete Buselli, Ray Martinez, Michael Pace, Anthony Tooson, Raymond McGarry, Dustin Duverge
August 03, 2021

The salesman Jordan was very helpful and did all that he could to get me in the Kona I wanted. 👍🏻 This is the second vehicle I’ve purchased from here and I WILL return. More

by Lycan919
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Martinez, Anthony Tooson, Jordan Tishler
August 03, 2021

We greatly appreciate the friendly, professional atmosphere of Dickson City Hyundai. All our questions were answered in a knowledgeable cordial manner. We will be back. More

by ROSARIOLEWIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pace, Chirstopher Fitch
August 02, 2021

I was never asked whether or not I wanted to approve to pay for work that had to be done for a clogged drain of the air conditioner on my leased Tucson. I was told I would be charged if it was not a manufa More

by Karev1106
Price
Recommend Dealer
No
Employees Worked With
Brandon Ogrodnick
Aug 03, 2021 -

Karev1106 responded

I brought my leased vehicle in as the air conditioning was leaking inside and leaving the floor mat saturated. First, I had to wait for a month for an appointment. Second, I was told I would not be charged if it was a manufacturer's defect. Third, I was never told it was debris that clogged the air conditioner drain on my leased Tucson and that I would be charged $113.00. Being that I had a cabin filter installed months prior to this that should help prevent debris build-up, I think that this is unacceptable for a car that I am leasing, especially when this 10 minute job cost me $113. I want the opportunity to decide if I want to pay that amount before it is done so that I can decline and take it to my local mechanic and be charged a substantially lower sum. I’ve had several brands of cars and this is the first time something like this has occurred. This is your vehicle that I’m using for a specific period of time and I personally think it is a defect issue. I think that should be covered by Hyundai.

July 31, 2021

They were Reasonable in price for brake service. Always allows coupons which are available all the time. A little bit longer than I expected for the service but alright. Would go back again. More

by Gillow29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Ogrodnick, Launi Kopa
July 30, 2021

Went there for a banging noise when driving on older roads .I was there 3 times. The first time they replaced my front the rod. The second time they fixed a rear wheel bearing. The third time the replac More

by Donnaventuri644
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Launi Kopa
July 30, 2021

I was in a tough spot, car was not reliable anymore and older, wanted to buy used but not much money for car payment, and limited used cars from which to choose. They got me in a 2013 Tuscon for close to More

by KIMHAWK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bertholf, Michael Pace
July 29, 2021

Never tightened the bolts for the oil. Oil completely leaked out and had to go to A and A and have them fill it. I am highly disappointed and will never be back. More

by Lindseybayly12
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know their names
July 29, 2021

My car was in dealer for exactly 30 days for a problem that took prob an hour. No loaner car avail. Lost my job because of this. And yes my car was under warranty. Will never buy another car from Dickso More

by karzay
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Brandon Ogrodnick
July 29, 2021

I thought you guys were great. My car is fantastic and everyone loves it. It not only runs great but the screen and everything in it is amazing More

by alishagriffin559
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinicius "Vinny" Santos, Anthony Tooson
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