Diehl Honda of Massillon

Came in to flip my lease. Worked with Brian Russ for the first time on a recommendation from Curt Hill. Couldn't be happier with our experience!! Worked with Brian Russ for the first time on a recommendation from Curt Hill. Couldn't be happier with our experience!! More

We have a had a great experience with the Honda dept. Patrick our salesman was excellent!! Patrick our salesman was excellent!! More

Kodiak was very nice took his time with us and explained everything. Not to mention the dealership its self was very nice. Out next car buying experience will definitely be from you in the near future. Than everything. Not to mention the dealership its self was very nice. Out next car buying experience will definitely be from you in the near future. Thank you so much for making the experience a pleasant one. More

There seemed to be a lo of confusion between the adviser and his manager. We never spoke to the service manager. He wanted to charge me to look at the car for a car problem. I was expecting a consultation. and his manager. We never spoke to the service manager. He wanted to charge me to look at the car for a car problem. I was expecting a consultation. My wife was so upset, see was in tears. And we didn't get the dealership sticker, that is pealing off the car removed or replace, because the service department told us we had to make appointment with some other department!! Crazy!! We only live 40 minutes from dealership. We bought two cars from here. The first time was great! The second time was disappointing. We are sorry to say, we wont be back. More

Scheduling of appointment very quick and the service once at the dealership was quick and efficient. I was given updates as to the service being done on my vehicle. Very happy with service. at the dealership was quick and efficient. I was given updates as to the service being done on my vehicle. Very happy with service. More

They did a great job. Very timely and got a couple extra things done on my car that I needed. And the service advisor was really nice and informative! Very timely and got a couple extra things done on my car that I needed. And the service advisor was really nice and informative! More

Good Service, with a short wait time! Everything was explained thoroughly, making it a quick and easy process. Everything was explained thoroughly, making it a quick and easy process. More

The service department was exceptional and handled my problem without an issue. I just wish they could have fixed the computer glitch issue from Honda. problem without an issue. I just wish they could have fixed the computer glitch issue from Honda. More

Good Service. Lance was very efficient even though he was extremely busy. Multiple customers were handle by him only. I didn’t see any other technician in the se Lance was very efficient even though he was extremely busy. Multiple customers were handle by him only. I didn’t see any other technician in the service area More

Brian and Eli made the whole process seamless. Very professional sales team and not pushy at all. I would Have walked out otherwise. The only downside was the dealer is an hour away from my home, Very professional sales team and not pushy at all. I would Have walked out otherwise. The only downside was the dealer is an hour away from my home, but I was In Canton for work when I saw The Wrangler, and yeah, bought it and drove back to pick it up. Absolutely worth the drive to deal with people like this. More