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Diehl Hyundai of Massillon - Service Center

Massillon, OH

4.4
113 Reviews

113 Reviews of Diehl Hyundai of Massillon - Service Center

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May 13, 2024

Excellent service and professional people. Always a pleasure going there. Can not picture myself going anywhere else. More

by putz1201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

Everyone I spoke with was very kind and informative. I was in and out in a timely manner as well. Best oil change service I’ve had so far! More

by hannahbergin7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Anderson
May 08, 2024

Very friendly and helpful. Everyone I spoke with was very knowledgeable and seemed to be eager to help me. Very happy with my experience at diehl Hyundai of Massillon. Will rec More

by Jhanlon22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher wright , Matt, and Nate
May 08, 2024

My alternator went out and I was told it would be a week for my vehicle to be seen. They had my vehicle repaired and back to me in 2 and a half days under warranty. Everyone was very friendly and helpful More

by nick.remark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROB
May 07, 2024

Tried calling three separate times for a service appt. Finally had to drive there to set up appt. Only saving grace was the asst serv manager who went I over and above to try and solve my software issue. More

by Cora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Wright, service
May 06, 2024

Quick, freindly and effecent. The staff is knowledgeable and experienced everything. Would be very comfortable having them service my car again. More

by oldcaptdj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

Way to long for a oil change it took hour and half I will not come back for oil change More

by NOEMAIL20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

Robert Butcher in the Service Department is a star! Robert clearly answered each question I had, communicated in a timely fashion throughout the service, and went out of his way to work the service in More

by droberts1128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Butcher
May 03, 2024

They did a quick job of the service we went in for plus did some checks for potential issues in the future. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
May 03, 2024

Great job and communication by rep to keep me updated. I feel I'm in school with a minimal word essay More

by padamczack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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