Diehl Hyundai of Massillon - Service Center

Chris has asssumed responsibility for looking after the maintenance and care of my Hyundai Sonata after the departure of Charlie Minner last year. I greatly appreciate this. Recently, my Sonata burned oil maintenance and care of my Hyundai Sonata after the departure of Charlie Minner last year. I greatly appreciate this. Recently, my Sonata burned oil and Chris took the initiatve to contact Hyundai Motors to determine the cause ofdisd this serious issue. It is currently under a "test,"Once they determine the cause, we can then choose a course of action. The only downfall of Diehl Hyundai is that they eliminated the Senior Discount that Waikem had. This is disappointing as I am on a fixed income. More

Jason was great to work with through the transaction keeping you updated and providing options keeping you updated and providing options More

First time at service center. Impressed with friendly care I received. My problem was solved in a timely manner. I feel confident that in the future, as my car ages and needs mor Impressed with friendly care I received. My problem was solved in a timely manner. I feel confident that in the future, as my car ages and needs more work done, I will be looked after in a professional manner. More

The service department went above and beyond my expectations and expectations. I am really grateful for Nate, Molly and the whole service department. expectations and expectations. I am really grateful for Nate, Molly and the whole service department. More

Chris Wright the service advisor did a very nice job explaining the procedure to have my car worked on and notified us when the car was ready for pickup. I grade the service dept an A+. explaining the procedure to have my car worked on and notified us when the car was ready for pickup. I grade the service dept an A+. More

They are overly busy and my car’s bad engine won’t be covered by Hyundai. Once I got ahold of someone they were helpful but my experience with Hyundai hasn’t been great overall. I don’t plan to buy anoth covered by Hyundai. Once I got ahold of someone they were helpful but my experience with Hyundai hasn’t been great overall. I don’t plan to buy another Hyundai in the future and don’t plan on going back for maintenance there either More

This dealership has great people working there. Their customer service and cooperation is off the charts. Their customer service and cooperation is off the charts. More

Great employees great service never have had a problem, always in and out quickly and easy always in and out quickly and easy More

They were quick and courteous and were good about updating me through out the process updating me through out the process More

My rep was great. The location and amenities, ease of scheduling (both online and over phone) is severely lacking. Additionally. They forgot to fill up my washer f The location and amenities, ease of scheduling (both online and over phone) is severely lacking. Additionally. They forgot to fill up my washer fluid. They little things count More