Diehl Hyundai of Massillon - Service Center

I scheduled warranty repair on my Hyundai Santa Fe. I was told it would take about an hour to fix. Everything was fine till it took over 2 hours for my vehicle to be done. The service manager apologize I was told it would take about an hour to fix. Everything was fine till it took over 2 hours for my vehicle to be done. The service manager apologized for the amount of time it took. It was just frustrating not getting an update why it was taking so long. More

I showed up for my appointment it worked on my car I paid for my car and I left for my car and I left More

Horrible Opted to get theirs are rich shield called said they had it done they had to car two days it wasn't done told me it was done was not done at all they had it done they had to car two days it wasn't done told me it was done was not done at all More

Mr West was knowledgeable of the vehicles available and worked with us to obtain the vehicle that has proven to be a good 'fit' for us. worked with us to obtain the vehicle that has proven to be a good 'fit' for us. More

Always fast and friendly service. Chris did an excellent job of handling my problem. Couldn't ask for better service!!! Every time I've been in for routine maintenance I've been ve Chris did an excellent job of handling my problem. Couldn't ask for better service!!! Every time I've been in for routine maintenance I've been very happy with how I've been treated. Vaughn in the sales department sold me the car originally and did a wonderful job of explaining the various nuances of the car and helping set up the phone, guidance system, etc. More

Friendly & efficient. Check in and check out were both friendly and efficient. Would prefer not to have to wait 1:20 minutes but the time flew and gave me some good down t Check in and check out were both friendly and efficient. Would prefer not to have to wait 1:20 minutes but the time flew and gave me some good down time. More

Fast friendly amazing They were quick carful with my car talked to me after about everything they did and found talked to me after about everything they did and found More

Discovered my car was using too much oil and Chris and Jason helped me get the issue resolved. Jason helped me get the issue resolved. More

Chris was great to work with. He got my car in for service right away and I was on my way in a very short time. He got my car in for service right away and I was on my way in a very short time. More