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Diehl Kia of Hermitage

Hermitage, PA

4.6
533 Reviews
Call Dealership (724) 204-6447

1469 N Hermitage Rd

Hermitage, PA

16148

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533 Reviews of Diehl Kia of Hermitage

May 23, 2023

Overall great service. Keep up the good work. Easy to schedule and easy to get in and out More

by chadkrispinsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Newsome
Report | Print
May 24, 2023 -

Diehl Kia of Hermitage responded

Thank you for your great review our our Service Department and Service Advisor Jordan! If you need anything in the future please let us know! We appreciate your business! - Juanita F. (Diehl KIA of Hermitage)

May 20, 2023

The time I went in for service they forgot to tighten the oil drain plug and it leaked oil in my garage. I took it back in and the problem was fixed👍🏽 More

by ljr5698
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Newsome
Report | Print
May 23, 2023 -

Diehl Kia of Hermitage responded

Thank you for your great review our our Service Department! If you need anything in the future please let us know! We appreciate your business! - Juanita F. (Diehl KIA of Hermitage)

May 20, 2023

It was a good experience. The sales person did a great job. I have no complaints More

by steve3scuba
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse McCormick, Brian Carter, Colleen Swartz
Report | Print
May 23, 2023 -

Diehl Kia of Hermitage responded

Thank you so much for the great review of our sales team and management! We are happy you enjoyed your experience here! We hope you enjoy your new ride, let us know if you need anything in the future! - Juanita F. (Diehl KIA of Hermitage)

May 20, 2023

Jesse was a pleasure to work with. He made our experience a great one and I would highly recommend him!! More

by SCAR6290
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jesse McCormick, Brian Carter
Report | Print
May 23, 2023 -

Diehl Kia of Hermitage responded

Thank you so much for the great review of our sales team and management! We are happy you enjoyed your experience here! We hope you enjoy your new ride, let us know if you need anything in the future! - Juanita F. (Diehl KIA of Hermitage)

May 20, 2023

Amazingly facility, staff and service! Highly recommended!! Diehl Automotive Group is the best around for all automotive needs! More

by JMANTEGHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Newsome, Eric Kramer
Report | Print
May 23, 2023 -

Diehl Kia of Hermitage responded

Thank you for your great review our our Service Department! If you need anything in the future please let us know! We appreciate your business! - Juanita F. (Diehl KIA of Hermitage)

May 19, 2023

They didn’t try to talk me into something I didn’t want. They delivered exactly what I asked for More

by pgoodman16235
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Cameron, Gesse Matlock, Tyler Vetter, Craig Misier, John Dorus, Brian Carter, Colleen Swartz, Patricia Gabriel-Hartman
Report | Print
May 23, 2023 -

Diehl Kia of Hermitage responded

Thank you so much for the great review of our sales team and management! We are happy you enjoyed your experience here! We hope you enjoy your new ride, let us know if you need anything in the future! - Juanita F. (Diehl KIA of Hermitage)

May 19, 2023

Was a pleasant and friendly experience. They very helping and did everything they could to get us in my daughters new car. More

by Dmklamer25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Vetter
Report | Print
May 23, 2023 -

Diehl Kia of Hermitage responded

Thank you so much for the great review of our sales team and management! We are happy you enjoyed your experience here! We hope you enjoy your new ride, let us know if you need anything in the future! - Juanita F. (Diehl KIA of Hermitage)

May 17, 2023

Friendly and accommodating people in all departments. It was a very rewarding experience. We would recommend you to Friends and family. More

by ladylor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kam Thornton, John Dorus, Brian Carter, Patricia Gabriel-Hartman
Report | Print
May 17, 2023 -

Diehl Kia of Hermitage responded

Thank you so much for the great review of sales team member Kam, manager John & Brian and Finance Manager Patricia.! We are happy you enjoyed your experience here! We hope you enjoy your new ride, let us know if you need anything in the future! - Juanita F. (Diehl KIA of Hermitage)

May 17, 2023

Horrible customer service. Took 2 months for a simple issue to be resolved. After a month of trying to get it resolved on my own I contacted the dealership I purchased the vehi More

by Mcool1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Newsome
Report | Print
May 16, 2023

This dealership was easy to work with. Gesse checked in with me occasionally over a couple of months while I was looking at cars, but was never overbearing. More

by pragozine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gesse Matlock
Report | Print
May 16, 2023 -

Diehl Kia of Hermitage responded

Thank you so much for the great review of sales team member Gesse M.! We are happy you enjoyed your experience here! We hope you enjoy your new ride, thank you for letting us know about the delivery process we are aware and will be addressing the issue - let us know if you need anything in the future! - Juanita F. (Diehl KIA of Hermitage)

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