Diehl Kia of Massillon

This dealership is in a Convenient location. Staff is friendly, pleasant and polite. I would use their services again Staff is friendly, pleasant and polite. I would use their services again More

Everyone was very welcoming and helpful, even though they were busy. I would recommend dealership to others. were busy. I would recommend dealership to others. More

They are always prompt with their exceptional service. I would recommended them to anyone for sakes and service. I would recommended them to anyone for sakes and service. More

This dealership was super easy to work with and fair pricing. I would use them again. pricing. I would use them again. More

They took great care of me and my car! I was nervous and was made to feel completely at ease. Thank you! I was nervous and was made to feel completely at ease. Thank you! More

Drop off was seamless. They called and gave a fair assessment of issues and recommendations along with cost. No pressure to do any additional services. Said the car would b They called and gave a fair assessment of issues and recommendations along with cost. No pressure to do any additional services. Said the car would be ready the following afternoon and it was. Was able to prepay online without issue and pick up my car promptly after work. Was one of the better experiences I’ve had having work done on any car. More

They Cancelled last minute. Previous 4 attempted fixes did not work. Recommend a different dealer! Previous 4 attempted fixes did not work. Recommend a different dealer! More

Our salesperson Jason was knowledgeable and friendly. Offered other cars when our first choice was not available Offered other cars when our first choice was not available More

Very friendly, knowledgeable staff. Had my first oil change and they explained everything to me and gave me a free car wash coupon in the end. Had my first oil change and they explained everything to me and gave me a free car wash coupon in the end. More

I was looking at a vehicle and they were very helpful in making a deal happen. They all stayed an hour and a half later than normal to accommodate my purchase. Overall a very good experience. making a deal happen. They all stayed an hour and a half later than normal to accommodate my purchase. Overall a very good experience. More