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Diehl Kia of Massillon

Massillon, OH

4.4
470 Reviews

3750 Lincoln Way E

Massillon, OH

44646

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470 Reviews of Diehl Kia of Massillon

October 23, 2024

Excellent service ! !! Very pleased how good the service was and how fast to get it done More

by travisgretch4ever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
October 22, 2024

I'm dealing with a warranty issue that I was dreading but Molly has been awesome. She has been so kind and and helpful, not to mention knowledgeable. She's a real asset to your business. More

by deswinderman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales
October 16, 2024

We were greeted within the first few minutes of our arrival. The Salesman was knowledgeable of the model we were interested in and extremely helpful. More

by dtroyer1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
October 15, 2024

Lack of communication from all parties. I got more interest in my repair from Kia Customer service. More

by claytonserviceco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept, Donnie Gutherie
October 15, 2024

Molly R. is a wonderful service advisor and is the reason I have had such a good experience! More

by Brent Ramser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Regula,Lexi R
October 14, 2024

Dan was great! The whole process was smooth! I've gotten my last 2 vehicles here!! More

by bakerbeans93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
October 13, 2024

Work started on time and completed quickly. the service representative was very professional and helpful. More

by opti11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly.
October 12, 2024

Very good service. I am pleased with the care that was taken with my vehicle More

by ANNRAWLEY244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
October 12, 2024

Great staff who helped me get into a much needed new vehicle. My salesman was Daniel and he really came through for me, making sure I was happy with my purchase More

by stephaniebrooks1986
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
October 10, 2024

The service department and all the employees I dealt with were fantastic and kept me informed. They did a great job. More

by zukas821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
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