Diehl Kia of Massillon

Diehl is absolutely an awful place to buy a car from or take a car for maintenance work. I will never take my car back here or buy a car again here. take a car for maintenance work. I will never take my car back here or buy a car again here. More

They were very good and took care of fast thank you was very satisfied trip very satisfied trip More

It was wonderful customer service. I'm purely satisfied with the service diehl gives. Thank you!☺️ I'm purely satisfied with the service diehl gives. Thank you!☺️ More

The interior windows and door jams were filthy. I had to clean them myself. It appeared they were wiped down with a dirty rag which left them dirty. I had to clean them myself. It appeared they were wiped down with a dirty rag which left them dirty. More

Great to work with and makes the process of buying a car easy. Jason was an awesome representative easy. Jason was an awesome representative More

Already told you on other rating. I find your dealership very poorly managed. No problem with salesman I find your dealership very poorly managed. No problem with salesman More

After my Telluride was serviced for a call-back item none of the functions like my navigation would work. I will call for an appointment to get this corrected. of the functions like my navigation would work. I will call for an appointment to get this corrected. More

I am very happy with my experience with my salesman. The sales managers were not impressive, and the finance experience was not satisfactory. The salesman was solid, but the finance process was not. The sales managers were not impressive, and the finance experience was not satisfactory. The salesman was solid, but the finance process was not. More

I was a little disappointed after my service. They documented that my tire pressure was checked and at the right pressure, it was at the same pressure (which is higher than recommended) as when I They documented that my tire pressure was checked and at the right pressure, it was at the same pressure (which is higher than recommended) as when I brought it in. They also didn’t top off my washer fluid either. I thought that was part of an oil change? More

Excellent service from the minute I walked in. Very accommodating and friendly and nice waiting area. Truthful service work and estimates. Very accommodating and friendly and nice waiting area. Truthful service work and estimates. More