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Diehl Kia of Massillon

Massillon, OH

4.4
474 Reviews

3750 Lincoln Way E

Massillon, OH

44646

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474 Reviews of Diehl Kia of Massillon

September 18, 2024

I feel that they could have done a lot more than they did sense we had purchased two of these sportages ! I will take my business elsewhere! More

by waltergayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
September 17, 2024

Service was good, took care of everything fast, no complaints. Satisifed, love the car Thank you! More

by caellightfoot7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Laria, Donnie Gutherie
September 17, 2024

The service writer was friendly prompt and knowledgeable The work performed was excellent And on time More

by STEVE.ALLENSWORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Ryan , Donnie Gutherie
September 15, 2024

Service was great, no complaints. In and out quick- nice area to wait- chargers if you needed or drinks. More

by littlemrsT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
September 14, 2024

Diehl is absolutely an awful place to buy a car from or take a car for maintenance work. I will never take my car back here or buy a car again here. More

by alyssarogers1117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lexi , Donnie Gutherie
September 12, 2024

They were very good and took care of fast thank you was very satisfied trip More

by l_bollman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
September 08, 2024

It was wonderful customer service. I'm purely satisfied with the service diehl gives. Thank you!☺️ More

by brandonhoskins76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department , Donnie Gutherie
September 08, 2024

The interior windows and door jams were filthy. I had to clean them myself. It appeared they were wiped down with a dirty rag which left them dirty. More

by Bjjblink
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cordale
September 07, 2024

Great to work with and makes the process of buying a car easy. Jason was an awesome representative More

by johnson.3206
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason
September 07, 2024

Already told you on other rating. I find your dealership very poorly managed. No problem with salesman More

by sur.jones555
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Have no idea other than Daniel Hewett
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