Diehl Kia of Massillon

Everyone was very nice and took care of my car. They did the service in great time. Thank you They did the service in great time. Thank you More

Honesty goes along ways, finding some things we didn’t see before purchase. Only been a week but vehicle itself seems to be ok. Give me a month see before purchase. Only been a week but vehicle itself seems to be ok. Give me a month More

The purchase of my car was handled by Jason. He was very professional and answered 98% of my questions. The signing of all my paperwork was efficient and they were there to answer all of my ques He was very professional and answered 98% of my questions. The signing of all my paperwork was efficient and they were there to answer all of my questions. This is my third vehicle purchased from there and y’all haven’t let me down. More

Bought 3 vehicles from Massillon store, very good help with what you need So far so good with what you need So far so good More

My Kia Sorento is 11 years old! I have been taking it to this dealership every year yo be serviced. Excellent service every time, I have been taking it to this dealership every year yo be serviced. Excellent service every time, More

So very welcoming the moment you walk through the door! There was no wait time for someone to help us. Our question’s were answered, got to test drive. Decided it was the right vehicle for us. I wanted wh There was no wait time for someone to help us. Our question’s were answered, got to test drive. Decided it was the right vehicle for us. I wanted white though, and they called around and found one! The next day we did the paperwork, and drove our new vehicle home! It was a stress free and very pleasant experience! I appreciated the employees congratulating us on our new vehicle also. You can tell they all work as a team. We have and continue to recommend Diehl to anyone that is interested in buying a new vehicle! More

My service was great. Timely, Friendly staff & amazing customer service. Lexie is always on top of things. Big shout out to her. Timely, Friendly staff & amazing customer service. Lexie is always on top of things. Big shout out to her. More

Easy in easy out , checkin was smooth and the work was completed in a timely manner . My service tech was well informed and got accomplished everything I asked for. Thank you completed in a timely manner . My service tech was well informed and got accomplished everything I asked for. Thank you More

Sales manager extremely rude. I had my car serviced and personal items were stolen from my car. I had my car serviced and personal items were stolen from my car. More

I've always had a good experience with this service center. The people who greet me are very professional and explain what to expect. center. The people who greet me are very professional and explain what to expect. More