Diehl Kia of Massillon

They are very friendly and help ful in showing me what I needed to know. I needed to know. More

Went in to look at a Honda left the dealership with a Kia k5, definitely was a smooth process k5, definitely was a smooth process More

Great experience with these guys! They went above and beyond to get me the exact car I wanted at a fair price. 5 stars all around! They went above and beyond to get me the exact car I wanted at a fair price. 5 stars all around! More

The work was done well, and in the time frame given. The waiting room is comfortable and has access to snacks/drinks. Before I was able to use the remote to watch or change channels…this time the remot The waiting room is comfortable and has access to snacks/drinks. Before I was able to use the remote to watch or change channels…this time the remote was removed, I did not like that. More

My vehicle has been at Diehl Kia for 4 weeks. Have called, emailed and texted, with only 1 reply (1st week), I will go visit tomorrow. Since 3 weeks unable to have any answers. Contacted BBB and Have called, emailed and texted, with only 1 reply (1st week), I will go visit tomorrow. Since 3 weeks unable to have any answers. Contacted BBB and Kia Corp. More

We're very pleased with the kindness and time that Dave spent with us as our salesman. This is our second car we've leased with him! We will be back!! ☺️ spent with us as our salesman. This is our second car we've leased with him! We will be back!! ☺️ More

Great service. They were able to fit me in even though I did not have a visit scheduled. Everything was completely explained to me. They were able to fit me in even though I did not have a visit scheduled. Everything was completely explained to me. More

Everything was excellent except financing part which needed long wait (and mistake switching my first and last names) due to under staffs. I don't blame Crystal but people above her to have not enough p needed long wait (and mistake switching my first and last names) due to under staffs. I don't blame Crystal but people above her to have not enough people.. Please have more people in that department. More

Very professional and helpful throughout the process. I will truly recommend this to someone else in the future and will continue to look to purchase vehicles from Diehl I will truly recommend this to someone else in the future and will continue to look to purchase vehicles from Diehl More

Sales rep as very knowledgeable and pe sonable Happy to answer any questions and get th car I Any d from another dealer answer any questions and get th car I Any d from another dealer More