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Diehl Kia of Massillon

Massillon, OH

4.4
474 Reviews

3750 Lincoln Way E

Massillon, OH

44646

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474 Reviews of Diehl Kia of Massillon

August 02, 2024

Dealership was very efficient and staff friendly and informative,will definitely keep returning for my car's servicing needs More

by ripleyj66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't deal with sales
August 01, 2024

Very happy with every aspect of dealing with service. . the young lady that was my rep. Was very nice. I use a walker. When my car was finished, she had it delivered it so that I did not need to walk f More

by emp1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
August 01, 2024

They are always professional and polite, always give me a explanation of the work done More

by jfmsgma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
July 06, 2024

I have used this facility for many years and always had great service. This visit was no different. In and out under estimated time. Glad to see nothing changed with the new ownership. More

by tomalford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
July 04, 2024

We are very happy with Diehl Kia, Daniel and Wesley were very courteous and professional , they truly cared about making our purchase a very easy and pleasant experience. More

by mromine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Hewitt
June 29, 2024

I was told I need a new motor for our 19 forte with 87 thousand miles on it, I do not believe this to be true. Your service department offered no proof of it. We will not return to you and we will never b More

by ts357bo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Molly
June 29, 2024

Very good service all the staff are very helpful wait time is very good very happy with the dealership More

by mikevettenut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
June 25, 2024

Lexie was gr8 took a bit to get it right but all worked out did a good job More

by peanutbutternjelly789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexie
June 22, 2024

Fantastic customer service, i’ve gotten my last three cars from them! They do a terrific job! More

by qemurray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron, Donnie Gutherie
June 19, 2024

Mason is a great salesman. He was kind and extremely helpful. His dedication to his customers is unmatched. More

by cleasureRN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Ford
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