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Diehl Kia of Massillon

Massillon, OH

4.4
474 Reviews

3750 Lincoln Way E

Massillon, OH

44646

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474 Reviews of Diehl Kia of Massillon

May 23, 2024

The only service department I trust! Friendly advisors, service is always done right and in a timely manner and fair pricing. Highly recommend! More

by oliviagehring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Moorhead, Lexie Reiman, Molly Regula, Donnie Gutherie
May 23, 2024

Didn't fix one of the main problems. Poor follow up with customer.any attempts made to call them with no call back. More

by jessanotherday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service managers, Donnie Gutherie
May 21, 2024

Good service. Or hard to get appointment. Service people keep you updated on your car. More

by Pdeuts204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
May 20, 2024

The Team was excellent ,Ron showed us SUV’s and found us what we wanted and that could work with are buget! Ron worked his tail off to make it happen, came in on his day off thanks Ron and thank you to the More

by georgecimbalos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RON BRUNTY 10 Stars
May 20, 2024

Cordale was our salesman, and he did a fine job and made our experience fun and interesting. He explained all the features of our new Sportage so that even an older person such as me could understand. I wou More

by bmurphy163
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cordale Walls
May 18, 2024

They did a xxxxty job didn’t put battery back in car left windows down left fuse box out of truck electric worked when it went in now nothing I won’t ever bring a vehicle there or buy from you guys ever More

by burgess.larry3277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donnie Gutherie
May 18, 2024

Beyond my expectations , over the top , exceptional treatment, fast service, financial services expedite! Couldn’t ask for more of a pleasant experience More

by boneyfingers47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Gervasi, Donnie Gutherie
May 18, 2024 -

boneyfingers47 responded

Highly recommend this dealership! Everything & everyone was over the top! Best experience I have ever had, bought cars for. 55. Years!

May 18, 2024

Everyone there was very nice and did a great job on my car. Would recommend. More

by joni.webster58
Recommend Dealer
Yes
Employees Worked With
Service department.
May 18, 2024

Good services got in check in in quickly. And the time I waited for service did not exceed what they told me More

by Yaelsnyder75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly regula
May 14, 2024

We had a great experience from our salesman, Mason Ford then Wesley in finance & then Vic finalizing our purchase. Everyone was very accommodating until the end of the final paperwork & we were well past c More

by tlowers1962
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Ford, Wesley in Finance & Vic in Finalizing the Lease
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