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Diehl Kia of Massillon

Massillon, OH

4.4
474 Reviews

3750 Lincoln Way E

Massillon, OH

44646

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474 Reviews of Diehl Kia of Massillon

May 13, 2024

They are very friendly. Josh was the sales person I worked with. He was so helpful. Josh called me in the morning, and that afternoon I had a new car. I love my Kia Sportage More

by tiptoncharolette6
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh
May 12, 2024

They dont call you back for resolutions on stuff but push hard for that perfect survey rating!!!! Love the car but dont love the communication skills at all More

by holzworth_249
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Donnie Gutherie
May 10, 2024

This is my 3 car from this dealership. Even with the change of ownership, I have always had very good experience More

by juliagulley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Brunty
May 06, 2024

Experience with KA in general is very poor. The wear pattern on my tires is very uneven although my vehicle has been serviced every 6 months as recommended. Records show tire rotation every si More

by kaguthrie3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I did not see any sales people
May 04, 2024

Great experience, it was easy communication and a better price when compared anywhere. Awesome experience! More

by senthilcapt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
May 02, 2024

Courteous, knowledgeable, and helpful during and after our car shopping needs. We had a tight schedule and they helped us get in and out quickly. More

by stinger188
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
April 30, 2024

Everyone was very kind and helpful. Made it a pleasant experience overall. No complaints from me. More

by chelseas2077
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh
April 29, 2024

They were very good and respectful! They were on time and wasted no time getting my vehicle completed. More

by MTERRELL1650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
April 28, 2024

Didn’t tell me they had an April promotion no payments til July !!!!! So I’m disappointed More

by garytristan1971
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Donnie Gutherie
April 28, 2024

This was the best car buying experience I have had. The salesman, Jason was knowledgeable and friendly . He asked what I was interested in and found the perfect vehicle More

by newtonbobbi1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason
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