Diehl Mitsubishi

Fantastic service for my Kona! Was skeptical when the dealership changed hands but it has been a wonderful experience. Very professional, detailed explanations. I love the new v Was skeptical when the dealership changed hands but it has been a wonderful experience. Very professional, detailed explanations. I love the new videos of work in progress and what the technicians find. Very nice to SEE evidence of issues. More

CHRIS and Tim were very attentive. CHRIS explained all my options and answered all my questions. It was a very pleasant experience. CHRIS explained all my options and answered all my questions. It was a very pleasant experience. More

Everything proposed that needed addressed was, timely, very thorough. Excellent customer serviceprovided by Matt, very appreciated. very thorough. Excellent customer serviceprovided by Matt, very appreciated. More

First off I was not at Diehl Mitsubishi. I was at Diehl Hyundai. I want to make sure the correct people get credit for my comments. I haven't liked Diehl from the start. This time they r I was at Diehl Hyundai. I want to make sure the correct people get credit for my comments. I haven't liked Diehl from the start. This time they replaced my oil with full synthetic, which I never have had before. So I ended up going back to get a refund for the difference. I had to return anyhow, because the multi-point inspection didn't happen, at least on the tire pressure. On my way in for service, I checked the monitor and all my tires were at 30-31 psi. The inspection showed my tires were 35 coming in and 35 going out. Funny though, my tires were still at 30-31. One of the service managers tried to tell me it was probably a temperature difference from going into a warm service bay. What a crock. The tires were already warm from the drive to the shop! Why didn't he just admit the service tech did not do his job. Doesn't give you much confidence in what other items they did not perform and just checked off the boxes. I only wish there was an alternative Hyundai dealer close by so I could switch. Where is Waikem when you need and want them (back). More

I actually visited Diehl Hyundai. Great service given by the service department . I was helped by Robert Great service given by the service department . I was helped by Robert More

I feel that everything was hectic and unorganized from the beginning. I was NOT happy with the outcome. I feel the technician could have tried a little harder. It is an engine issue and I have ALL my oil the beginning. I was NOT happy with the outcome. I feel the technician could have tried a little harder. It is an engine issue and I have ALL my oil changes and paperwork on my vehicle. More

All of the employees were very nice and did a good job on my car. my car. More

I wasn’t able to get the color I wanted, but the service was excelent The next question won’t let me pick anything but a Mitsubishi was excelent The next question won’t let me pick anything but a Mitsubishi More

Oil change performed in a timely and professional manner. They advised me of potential problems with my car. They advised me of potential problems with my car. More

They listened to my concerns. I appreciated the time and effort they put into getting to the root of my vehicles problems. I appreciated the time and effort they put into getting to the root of my vehicles problems. More