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Diehl Mitsubishi - Service Center

Massillon, OH

4.5
76 Reviews

76 Reviews of Diehl Mitsubishi - Service Center

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May 10, 2024

Olivia was extremely helpful and courteous. She is a real good representative for the Diehl name. More

by aj61166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Always kind, courteous and professional. They send you notifications on your appointments. They finish the work on your car in a timely way. My worst appointment was wonderful. More

by thomasemckinney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Regula
May 10, 2024

Service people were nice however, the PRICE now is throught he roof. HYUNDAI? a rear brake job for $1200??? Won't be going here again. Many employees I knew have left.... More

by jfinley3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olivia Gehring
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Great service and friendly and fast And patient and helping me understand what I need to do with the car More

by tfps10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

This is a very nice dealership and the service department is always very good to work with. More

by singhinusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wright
May 09, 2024

Excellent jod the service advisor was very good at explaining how thing would be handled I will be a repeat customer! More

by emerick.dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024

I had a 5-star experience at this service center for this service appointment. Thank you!! More

by karcrawford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024

Had the best experience. The young man explained everything. No pressure . He wS very polite. More

by Tsalasek399
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mat Anderson
May 03, 2024

I have never had a problem. Everyone has always been honest and courteous. No complaints. More

by CherylGoerke
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2024

I had the best customer service experience during my last visit at Diehl of Massillon More

by yawdj.gh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
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