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Diehl Toyota of Hermitage

Hermitage, PA

4.7
410 Reviews
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2757 E State St

Hermitage, PA

16148

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Showing 410 reviews

August 02, 2023

I was greeted upin entering. My car was taken car of in a very timely manor and the staff even conversed with my 8 yr old and made him feel comfortable and content being there an More

by kris78dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benny Kolidakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Weaver
Aug 02, 2023 -

Diehl Toyota of Hermitage responded

Thanks for leaving us the great review! We are glad you had a great experience!

July 29, 2023

I spent a lot of money and expected at least a full tank of gas happens. It was 1/4 it’s not the money it’s the principle when your promise something and you spend a lot of money there you should pay attent More

by SSTAUL
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Hilliard, Oak Moser
July 29, 2023

All went well. Staff is very friendly and helpful. My wife and I are both very satisfied. More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Deraps spent quite a bit of time talking to us. He was very friendly and helpful informing us about what's available as we are looking for a new car.
Aug 02, 2023 -

Diehl Toyota of Hermitage responded

Thanks for leaving us the great review! We are glad you had a great experience! We are happy to hear that our sales team member Elijah came over and spoke with you!

July 29, 2023

The people are always friendly, but way too high for oil changes, way too high. More

by ddelrena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Fraley, Randy Weaver
July 28, 2023

The dealership was okay, but the service department is what I am most impressed with. More

by tloneil424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Weaver
Aug 02, 2023 -

Diehl Toyota of Hermitage responded

Thanks for leaving us the great review! We are glad you had a great experience!

July 27, 2023

The staff was courteous. I like the fact that they reminded me my inspection was due and was able to fit me in on the day I was there instead of me having to make another app More

by dorothyklingensmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny Kolidakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I didn’t have any interaction with Donna , Randy Weaver
Aug 02, 2023 -

Diehl Toyota of Hermitage responded

Thanks for leaving us the great review! We are glad you had a great experience!

July 27, 2023

It took two hours for a 30 min. service job that I scheduled for two weeks ago. I got the impression from staff that you overbooked. Please value my time. More

by cathylynn99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Weaver
Aug 02, 2023 -

Diehl Toyota of Hermitage responded

Thanks for leaving us feedback on your experience! We are so sorry about the service performed not in a timely manner. We hear your feedback and we are figuring out some solutions!

Aug 02, 2023 -

cathylynn99 responded

Thank you.

July 26, 2023

I got my service appointment very quickly, staff was courteous. There was some tar on the car door which was quickly removed. that is above and beyond. More

by peggyt2100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Weaver
Aug 02, 2023 -

Diehl Toyota of Hermitage responded

Thanks for leaving us the great review! We are glad you had a great experience!

July 22, 2023

All employees very informative and cordial. On time for appt explained procedures and some procedures may be needed next service checkup. More

by blueiz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benny Kolidakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Weaver
Jul 25, 2023 -

Diehl Toyota of Hermitage responded

Thanks for leaving us the great review! We are glad you had a great experience!

July 21, 2023

Randy Weaver is very courteous and professional. He is a valuable asset to your dealership. More

by paul.tomko1248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Weaver
Jul 21, 2023 -

Diehl Toyota of Hermitage responded

Thanks for leaving us the great review! We are glad you had a great experience!

Jul 25, 2023 -

Diehl Toyota of Hermitage responded

Thanks for leaving us the great review! We are glad you had a great experience!

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