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Diehl Toyota of Hermitage
Hermitage, PA
336 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 336 reviews
May 03, 2023
Part wasn’t ordered told it was on back order. Car was misdiagnosed . Service tried to tell me I had to pay with extended warranty. Contacted warranty company service department has to file a clai Car was misdiagnosed . Service tried to tell me I had to pay with extended warranty. Contacted warranty company service department has to file a claim. Train your people better. Dealership does not care about their customers More
by derringer05
Verified CustomerEmployees Worked With
I did not deal with any of these people
Helpful May 03, 2023
I left a review on google so hopefully that one does justice. Coty was great to work with. Dudes into rocks and anime, not pushy, understanding. Super glad the old crap of car salesmen being obnoxious a justice. Coty was great to work with. Dudes into rocks and anime, not pushy, understanding. Super glad the old crap of car salesmen being obnoxious and pushy has really fallen to the wayside. 10/10 would recommend. Ironically my partner ended up buying a car some where else, it was stark contrast to our experience at Diehl. More
by samanthastull
Employees Worked With
Coty Salman
May 03, 2023
Rebecca is the best! !! She was able to find us a vehicle for my son within our price range. He loves his new car!! !! She was able to find us a vehicle for my son within our price range. He loves his new car!! More
by karla_69
Employees Worked With
May 02, 2023
Becky was very helpful on getting my f150. Jo is a great financial personal. Very happy with my purchase !! Jo is a great financial personal. Very happy with my purchase !! More
by jeffy624
Employees Worked With
May 02, 2023
Elijah was awesome! He really listened to what I wanted. The car he picked out exceeded my expectations. Definitely would recommend him! He really listened to what I wanted. The car he picked out exceeded my expectations. Definitely would recommend him! More
by asialatricew
Employees Worked With
May 02, 2023
I absolutely love my car and am very happy with my purchase. I gave 4 stars instead of 5 only because I wish they would have given me more on my trade in. However, I worked out because I was able to s purchase. I gave 4 stars instead of 5 only because I wish they would have given me more on my trade in. However, I worked out because I was able to sell it for more than I wanted from the dealership on Facebook marketplace. The only other thing that bothered me was I wanted to get my loan taken care of in advance. However, my sales agent Jason explained that they don’t give the purchase order to my loan officer until the car makes it to its final transport destination to make sure that the vehicle sustains no damage during transport. I understand that, but getting the loan secured first would have made this process less stressful on me at the last minute. Despite that Jason was honest and professional, which I value the honesty gravely. I would definitely deal with Dehil in the future and plan to again. More
by misspierce87
Employees Worked With
