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Diehl of Grove City - Cadillac Chevrolet Chrysler Dodge Jeep RAM

Grove City, PA

4.8
304 Reviews
Call Dealership (724) 870-4367

1687 West Main St Ext

Grove City, PA

16127

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304 Reviews of Diehl of Grove City - Cadillac Chevrolet Chrysler Dodge Jeep RAM

August 31, 2023

Not happy with them right now so probably not a good idea to give feedback! More

by TATKINSON399
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Michael Bauman, Mike Jevcak, Dave Thiry, Jerry Smith
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Aug 31, 2023 -

Diehl of Grove City - Cadillac Chevrolet Chrysler Dodge Jeep RAM responded

I understand that you're currently not satisfied with your experience, and I'm sorry to hear that. If you ever feel ready to provide feedback or address any concerns, please don't hesitate to reach out. Our goal is to ensure your satisfaction, and we're here to assist you in any way we can. Your feedback helps us improve and provide a better experience for our customers. Thank you for considering sharing your thoughts with us in the future.

Sep 01, 2023 -

Diehl of Grove City - Cadillac Chevrolet Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave us a review. I'm sorry that we weren't able to meet your expectations. I understand that our Service Director, Jerry Smith, has been in contact with you and is trying to resolve your concerns. We hope that your next review will be a better one!

August 31, 2023

It was a great experience working with arron to find the perfect vehicle for me. More

by travisjacobs21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Markowitz
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Aug 31, 2023 -

Diehl of Grove City - Cadillac Chevrolet Chrysler Dodge Jeep RAM responded

Thank you for sharing your positive experience with us. We're delighted to hear that working with Aaron to find the perfect vehicle was a great experience for you. We strive to provide excellent customer service and assist our customers in finding the right vehicle to meet their needs, and it's wonderful to know that Aaron was able to do just that for you. If you have any further questions, need assistance, or want to share more feedback, please feel free to reach out. We're here to ensure your experience with us remains positive and satisfying. Thank you for choosing us, and we hope you're enjoying your new vehicle. We look forward to the opportunity to serve you again in the future.

August 28, 2023

This dealership is always looking to provide professional and quality services. All very kind and informative in discussing your auto needs. More

by SAMANTHALKELLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Jevcak, Mitch Czech, Jerry Smith, Josh Hines
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August 28, 2023

The front desk person that booked and kept me apprised of everything going on with my vehicle was great. More

by SCOTTWALKER3819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Schmidt, Debbie Smith
Report | Print
August 25, 2023

Fast and efficient service! Every time I’m there I’m able to get in and out with no headaches! More

by Slpr750
Recommend Dealer
Yes
Employees Worked With
Jerry Smith
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August 22, 2023

great service with nice people. quick to addresss service issues, never had any issues with service department More

by TIMMONS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Smith
Report | Print
August 21, 2023

Lisa in the service department was exceptional and went above and beyond to assure I was taken care of. I appreciate her thoroughness and effort to get me done as efficiently as possible. Great communicati More

by LYOUNG5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Nagle, Jerry Smith
Report | Print
August 21, 2023

service department handled a warranty situation quickly and professionally all people were friendly and helpful More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa, Dave Thiry, Jerry Smith
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August 21, 2023

Great to have a service that can return and pick up client while work is done! Much appreciated. Thanks for cleaning and checking car over. GPS seems to be working well. Great communication. Jerry More

by REUBERDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Smith
Report | Print
August 21, 2023

It was great, The salesman, Jon was great and explained everything to us. Great job. More

by kckelsch04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JJ Miller
Report | Print
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