I would very much recommend visiting this dealership. I purchased a Jeep from them some years ago and had a positive experience; thus the return.
I know I was given a fair trade-in value for my 2001 Chevy and was met with and offered a fair price on a 2006 Dodge. They were very good with working with me to find a price that worked for each of us, for which I am appreciative.
Honesty: I was given information about the vehicle to address what I would consider normal consumer concerns when purchasing pre-owned vehicles. My questions were put to ease with copies of car history, reports of previous work done to vehicle, work orders for work done within the past several weeks, inspection reports and the name of the mechanical shop (CarTech) whom performed the work and so on. It was both comforting and reassuring for me to see this type of literature.
Respectful: I visited previous dealerships before stopping in and never felt comfortable until this, my last stop. They will not speak down to you; push you into another vehicle away from what you went in with in mind; pressure you; or make you feel as though you are only dealing with a single salesman. I actually dealt with a very curtious Lot Man, Randy; the General Manager, Ken; and the Owner, Bryan. A pleasant experience with each whom worked collaboratively to make it work for us all.
Quick to concerns: Before picking up the vehicle I had mentioned a few things which were done prior to my arrival. And after I left I returned with another concern a week later to which everyone jumped-Randy, Ken and Bryan-to address it and immediately I was taken in to the shop they work with, CarTech, and the issue was resolved without waiting. Kudos to Justin and Lee at CarTech whom stopped work on vehicles and immediately addressed the concern called to them from Ken and Bryan.
I have deliberately waited several weeks to see if anything else would take place before writing and I am happy to say that nothing has, nor do I anticipate it and have become comfortable with writing this review and professing confidence with this dealership should something arise. Quality vehicles, terrific Team and confidence that they stand behind their word. I really believe they want an opportunity to build your trust in them and will.
Hope this review was helpful to other consumers. ~Eric.