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Diffee Ford Lincoln
El Reno, OK
335 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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335 Reviews of Diffee Ford Lincoln
July 27, 2015
Patient and Pleasant Brian was patient with my wife and I when deciding on the best car for us. He was never pushy and asked us to tell him what our preferences were. He f Brian was patient with my wife and I when deciding on the best car for us. He was never pushy and asked us to tell him what our preferences were. He found the perfect car for us and when looking at various dealers and their prices, we found that Diffee had a great price. Another perk is that Brian and Kevin (finance) wanted us to feel comfortable. They showed us where the bottled water, fountain drinks, and snacks were. They were of no charge. The next car I purchase will be coming from Diffee Ford and I will work with Brian. More
by Ryan1984
Employees Worked With
Kevin Bowers, Brian Cullen
July 23, 2015
I always feel that respected here They are very honest and respectful. They are always patient and never make me feel unreasonable. I always leave feeling as if I was treated fairly. They are very honest and respectful. They are always patient and never make me feel unreasonable. I always leave feeling as if I was treated fairly. More
by Tomboy45
Employees Worked With
Dennis Schuller
July 17, 2015
Great job! Bought our last car here and loved it. Thanks for all your help. Everyone from receptionist, salesman, management, and finance were awesome. Thanks so Bought our last car here and loved it. Thanks for all your help. Everyone from receptionist, salesman, management, and finance were awesome. Thanks so much! More
by Hundley
Employees Worked With
Jon Zerger, Laine Diffee, Lorne Hall
July 14, 2015
Absolutely WONDERFUL!!!! Diffee is one of those dealerships that has total respect for their customer! I can't say enough good things about it! You are greeted with a smile Diffee is one of those dealerships that has total respect for their customer! I can't say enough good things about it! You are greeted with a smile and the atmosphere is very friendly!!.................ALWAYS trust they will do their best to take care of anything I'm concerned with?! Love this family dealership!!! More
by DeeDee
Employees Worked With
Brandon Arnold, Joe Kutheis, Gann Diffee, Garis Diffee, Laine Diffee, Mark Chesnut, Rob Williams
July 09, 2015
Amazing from start to finish! First time at Diffee and it won't be my last! The level of respect and honesty you get here are second to none in Oklahoma. From my online experie First time at Diffee and it won't be my last! The level of respect and honesty you get here are second to none in Oklahoma. From my online experience, dealer, and finance, everyone was very nice and cared about your time. Very low pressure as well! Ask for Garis, he will take care of you! More
by JWallace
Employees Worked With
Casey Trejo, Chris Counce, Garis Diffee, Jon Zerger
July 08, 2015
Only Diffee for me When I need a new/used car, Diffee is the only place I will look and buy. I am always treated with fairness, honesty and respect. When I need a new/used car, Diffee is the only place I will look and buy. I am always treated with fairness, honesty and respect. More
by GinaC
Employees Worked With
Lorne Hall, Chris Counce, Kevin Bowers, Laine Diffee, Mark Chesnut
June 09, 2015
Respect for the Customer I wanted to drop a line to commend you and your staff on an honest, respectful car buying experience. I came to Diffee Ford/Lincoln with certain "pre I wanted to drop a line to commend you and your staff on an honest, respectful car buying experience. I came to Diffee Ford/Lincoln with certain "pre-conceived notions" of the car buying experience. I was prepared for your dealership to "low ball" me on my trade on the original offer. I was pleasantly surprised when the quoted figure for my trade-in was right in the ballpark of what the evaluation sites (NADA, KelleyBlueBook, Cars.com, etc.) said it's trade-in value was worth. I really appreciate that as a customer. I understand there is going to be some "wiggle room" in the pricing structure, thus the need for a little "horse trading". But a LOT of dealerships try to pad their profit margin by low-balling the trade-in value. I hate that. When I reach the dealership, I have done my research and I know what my trade is worth. By coming in with a allowance well below the actual value a dealership is insulting my intelligence and showing that they really aren't interested in building a relationship with me as a customer; now or in the future. I was impressed with our salesman, Robbie. As I was with everyone I dealt with in the purchase process. Thank you for the part you play in making Diffee such a great dealership. You have earned a friend. I have no doubt we will be doing business in the future and I will be happy to tell my buying experience and recommend Diffee to my friends. More
by ZDTLLP
Employees Worked With
Robbie, Casey Trejo, Mark Chesnut
September 24, 2014
The Best! Wonderful experience! We are very pleased! They were helpful and friendly! No games no BS. Got us a great deal on a nice truck! We will be repeat cust Wonderful experience! We are very pleased! They were helpful and friendly! No games no BS. Got us a great deal on a nice truck! We will be repeat customers. More
by susan.curtis.921230
Employees Worked With
Gary carlin, Gary Karlin
August 01, 2014
Great experience! I purchased a used truck from Diffee and had an excellent experience. Casey and Jace went above and beyond in helping me find what I was looking for, I purchased a used truck from Diffee and had an excellent experience. Casey and Jace went above and beyond in helping me find what I was looking for, while providing one of the best car buying experiences I have had. They were patient, answered my phone calls, and any question that I had. I normally dislike going to dealerships, especially big ones, but they made my experience enjoyable. I will definitely contact them again when the time comes. More
by cblount1121
Employees Worked With
Casey Trejo, Jace Ballhorn, Casey Trejo
July 31, 2014
Excellent Customer Service We just wanted to take the time to share our experience with the service we received at Diffee yesterday, 7/29/2014, from 5:45pm to 7:40pm. Conner We just wanted to take the time to share our experience with the service we received at Diffee yesterday, 7/29/2014, from 5:45pm to 7:40pm. Conner Diffee, our sales associate, was pleasant, made all attempts to help us get what we wanted within our budget, and still have nice options on the vehicle. If he didn't know the answer he made sure to find someone that could answer our questions about towing capabilities, to my employers X-Plan. When I asked Conner to give us a couple of minutes to discuss things he never left us to wander around or was somewhere we couldn’t easily find him. He was attentive, and always smiling & friendly. Court Diffee introduced himself, as well as helped answer our questions about trade in and explain our options in detail to get the best deal. John in finance helped us research our financing options and get a better rate, 2.9%, than what we were pre-approved for prior to coming in. Which saved us 2.25% on our interest rate! Cody Diffee helped with our insurance needs and after I spoke with my State Farm agent today, 7/30/2014, Cody was able to save us $101.79 every 6 months. We had looked at 3 other dealerships, and none offered all the helpful information as Diffee. To my husband and I great customer service is an absolute must, and we appreciate the quality we received at Diffee in El Reno. Everyone went above and beyond from test driving, to purchase, to finance, to helping us cover our vehicle for the future. They did not push options on us, they showed us their price, what they could do, and then left the decision up to my husband and I. Thank you for making our new Ford F150 XLT shopping experience a pleasant one. We look forward to working with the Diffee family for our next vehicle purchase. Dwayne & Rebecca Ashlock More
by RbkkaJ
Employees Worked With
Conner Diffee, Court Diffee, John, Cody Diffee
