Dimmitt Cadillac St Petersburg

Dan Robinson ALWAYS surpasses my expectation: And the Dimmitt facilities are TOP NOTICH. Comfortable and hospitable waiting room and staff. Gourmet coffee and healthy snacks. Plenty of precaut And the Dimmitt facilities are TOP NOTICH. Comfortable and hospitable waiting room and staff. Gourmet coffee and healthy snacks. Plenty of precautions re: your health. DAZZLED is not too strong of a word to describe how impressed I am by ALL aspects of the "Dimmitt Difference." More

Rommel is an outstanding service advisor that always goes above and beyond to communicate well and care for the needs of whichever Cadillac I own at the time. He delivers my car to me in the same manner that above and beyond to communicate well and care for the needs of whichever Cadillac I own at the time. He delivers my car to me in the same manner that I care for it. Top notch service always, I just wish my Cadi’s did not need to visit the service department so often. More

Regular maintenance I have scheduled an appointment online and was assigned to Dan Robinson, which would be my first time being assisted by Dan. Upon arriving at the dea I have scheduled an appointment online and was assigned to Dan Robinson, which would be my first time being assisted by Dan. Upon arriving at the dealership, I was courteously greeted by Dan and directed to the main counter where he personally initiated registration to have my vehicle serviced. He also informed me that Al Harter would be my service advisor and that he would take over my vehicle's needs for the day. I was very pleased to hear that since Al has been my service advisor since 2018. Al is very professional, approachable, helpful, knowledgeable, and respectfully listens to the customer's needs or questions. It is always a pleasure to have my car serviced at Dimmit Cadillac. In addition, it was very ensuring to see that every employee was wearing a face mask/covering and keeping their distance due to the Covid-19 Pandemic and being conscientious and responsible for their own health and safety and that of their co-workers and customers. It was reassuring to also know that Dimmit Cadillac in Pinellas Park was taking the initiative and care to keep everyone safe while conducting their daily business as there were signs providing clear guidance regarding distance, masks, and sanitation. More

Experience was great! Al Harter was very professional, courteous, polite, and friendly. This was my first meeting with Al and I was completely pleased. Looking forward to Al Harter was very professional, courteous, polite, and friendly. This was my first meeting with Al and I was completely pleased. Looking forward to the next service. Al answered all my questions and I received a follow-up phone call from him. More

Al Harter has always taken good care of my vehicles needs. Always explains what's needed and my options. I have dealt with Al for many years. We are on our second Escalade. needs. Always explains what's needed and my options. I have dealt with Al for many years. We are on our second Escalade. More

Buying/service Kathleen Gibson was my sales person, and she treated me great. Went over and above to make the deal I wanted. In the future I would recommend Dimmitt. Kathleen Gibson was my sales person, and she treated me great. Went over and above to make the deal I wanted. In the future I would recommend Dimmitt. We had a problem with the NAV, so an appointment was scheduled right away. Service Dan Robinson is taking care of it. Everybody is Professional and friendly. More

a very nice visit! al harter was on the ball & scheduled my service immediately, he even arraigned for me to be driven home & then they delivered my car as well. you can't beat that in these days of limite my service immediately, he even arraigned for me to be driven home & then they delivered my car as well. you can't beat that in these days of limited service. all in all, it's employees like al harter that make your service stand out from the rest! thanks again al, gene jacobs 300 72nd st n st pete, fl More

Third leased xt5 Scott Olds was very nice and provided all information we requested. Referred my son to him and is working on leaseing a 2020 xt5. Great Job Scott Olds was very nice and provided all information we requested. Referred my son to him and is working on leaseing a 2020 xt5. Great Job More

scheduled service My car was scheduled for service. I also asked to have the stitching on my seat inspected. Al Harter took care of me. He informed me that the warranty My car was scheduled for service. I also asked to have the stitching on my seat inspected. Al Harter took care of me. He informed me that the warranty may not cover the seat. He called twice as follow up and was able to find a way to get my seat repaired. Thanks Al. More