Dimmitt Cadillac of Clearwater
Clearwater, FL
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A great experience overall. Our salesman, Ian Harrison, took us on a nice test drive and was very pleasant and patient answering our many questions. We spent most of the aft Our salesman, Ian Harrison, took us on a nice test drive and was very pleasant and patient answering our many questions. We spent most of the afternoon at the dealership. The details involved with our trade and financing went very smoothly. Our new vehicle was fully fueled up for our return trip to Sarasota. A long day but well worth the drive. More
This dealership is second to none. The building is so gorgeous you don't even feel like you're at a car lot. The sales team and management are caring and personable. This is the first The building is so gorgeous you don't even feel like you're at a car lot. The sales team and management are caring and personable. This is the first dealership we went to that actually let us pick out and drive a vehicle before wanting to run our credit and check finances. They are doing it the old fashioned way and there is nothing we appreciate more. This is the first time I have a vehicle that I truly love instead of what someone wanted to sell me. The finance manager was the best in the business and made the whole process quick and easy. The service team is outstanding and they do stellar work. You get greeted immediately, they remember you by name, and all the details of your vehicle. They always offer refreshments. There's comfortable seating with Wi-Fi and retail items you can shop while you wait. There's seating by a huge glass window where you can watch the service team while they work. They upload inspection videos, and give your vehicle 5 star service every time, including a complimentary car wash and detail by hand! Even though the entire service team is amazing you also get a personal service rep that handles your visits every time, which is a really unique experience and definitely let's you build a long relationship of trust. Patricia is ours and she is absolutely amazing, always so happy, thoughtful, and helpful. We here for life, and you really should be too. More
All was fine except for the car wash which looked like the car had been sprayed with water taking off the loose dirt leaving a film of dirt and water marks. It is better not to give a service than to not the car had been sprayed with water taking off the loose dirt leaving a film of dirt and water marks. It is better not to give a service than to not make it first rate. More
Everyone was extremely helpful and professional including the telephone persons, front desk personnel, the mechanic that sent me a video of my vehicle after the service was completed as well as the service m the telephone persons, front desk personnel, the mechanic that sent me a video of my vehicle after the service was completed as well as the service manager, Jack, who was kind enough to take me home for an appointment previously scheduled at my home, as the courtesy drivers were busy transporting customers and would be quite a while returning to base. Kudos to everyone! More
Service is always excellent. I have been dealing with Oatticia Hines since I brought the car in 2021 and she has been a pleasure to work with each time. Explains everything clear I have been dealing with Oatticia Hines since I brought the car in 2021 and she has been a pleasure to work with each time. Explains everything clearly and no surprises when service is completed. The service center is well run and everyone is professional and courteous. More
Patricia Jones is an excellent service representative. She once again ensured that I was well taken care of and kept me informed of every step of the process to repair my vehicle. She is the reason I will She once again ensured that I was well taken care of and kept me informed of every step of the process to repair my vehicle. She is the reason I will continue to use Dimmitt's service for my Caddy. More