Dimmitt Chevrolet Inc.

Went to Dimmitt Chevrolet to purchase a 2013 Chevy. It was supposed to be an easy ALL CASH deal. The salesman at Dimmitt would not come down in price from the retail. Not one penny. I ended up walking was supposed to be an easy ALL CASH deal. The salesman at Dimmitt would not come down in price from the retail. Not one penny. I ended up walking out to find a better deal elsewhere. Two days later, the salesman called me to tell me that someone had purchased the vehicle that I was interested in, but she wanted to return it. He said that they do not allow buyers to return a car they just purchased and they would only take it back from her if I agreed to buy it. Apparently they are not honoring Chevy's new "Love it or Leave it" program, allowing buyers to bring back their new vehicles if they are dissatisfied for whatever reason. In the meantime, I had called Gordon Chevrolet who gave me a great price for the same vehicle. I asked Dimmitt to match their price and they were unwilling to work with me. The salesman, William, told me that Gordon Chevrolet was lying and he suggested that I go to the other dealership and attempt to purchase the vehicle for that price - "It won't happen" he said. Well I did go to Gordon Chevrolet and I DID get the price offered and it was the best car buying experience of my life! Nice, helpful, and HONEST! Anyone thinking about dealing with Dimmitt Chevrolet should take a look at Gordon Chevrolet's prices first! I would even be willing to pay full price at Gordon Chevrolet to not have to deal with the folks at Dimmitt. I seriously do not understand how they are still in business. More

Unscrupulous dealer. Called and asked for new car sales to inquire on price for Cruz LS with automatic. Associate told me they were on sale. I asked for written quote which the associate emailed to me pr to inquire on price for Cruz LS with automatic. Associate told me they were on sale. I asked for written quote which the associate emailed to me promptly. I called to verify all the additional fees (dealer fee, tax, tag, etc...). The price and fees were acceptable so I asked them to reserve the car as we would be in when they opened the next day. The next day, after spending an hour at the dealership, when it came time for final price it went up $1000 from the quote they gave me less than 24 hours prior. Went five miles down the road to the next best offer I had received. Either their sales staff is untrained and submits offers they can't back-up or this was purposeful deceit. More

When I lived in Florida, I had a 1999 Corvette with electrical problems. THey could not find the root cause of the problem and kept adding all sorts of service charges. I brought the car back 2 times, electrical problems. THey could not find the root cause of the problem and kept adding all sorts of service charges. I brought the car back 2 times, and they still could not fix the problem. After almost $3,500 of service, I finally brought the car to a local Corvette specialist in Tampa. Although they charge more per hour, they fixed the problem which turned out to be an issue with the starter ground. It ended up costing me a little over $200 from them. I would never bring another car to Dimmett, nor buy a car from them. Bring your vettes to specialists and not Chevy dealers, dealers do not have the trained mechanics needed for a car like a vette. More

This Dealership goes out of there way to make sure you This Dealership goes out of there way to make sure you are happy with your sale and to inform you of all the services they have on site. The service This Dealership goes out of there way to make sure you are happy with your sale and to inform you of all the services they have on site. The service Manager even called and is setting up my first apt. to make sure I'm totally happy and understand all the tech. in the Avalance. The staff is very curtious and helpfull. I will definatly be trading with them in the future.The paper work is hastle free and very well explained so there is no question about the purchase. Thanks Dimmitt Chevrolet. Michael More

I took my car in for service on a Thursday. It was diagnosed and I was told they had to investigate the issue further. I was told to expect a callback Friday or Monday at the latest. That didn't hap diagnosed and I was told they had to investigate the issue further. I was told to expect a callback Friday or Monday at the latest. That didn't happen so I called for an update on Wednesday. I spoke to the service writer who apologized and told me he would see what happened and call me back. Again, no callback so I called a few days later. Again, I was told to expect a call back right away and again no one called me. I had poor service at this dealership with my Chevy about 20 years ago and apparently things haven't changed there. I'm done with this dealership for good. More

FROM THE MOMENT I ARRIVED AT DIMMITT CHEVROLET UPTO AND INCLUDING DRIVING AWAY IN MY NEW 2011 EQUINOX I WAS TREATED WITH RESPECT AND KINDNESS. I WAS GREETED BY DON THOMAS AS I ENTERED THE SHOWROOM. I QUI INCLUDING DRIVING AWAY IN MY NEW 2011 EQUINOX I WAS TREATED WITH RESPECT AND KINDNESS. I WAS GREETED BY DON THOMAS AS I ENTERED THE SHOWROOM. I QUICKLY DISCOVERED THAT DON WAS INFORMATIVE AND ATTENTIVE. AS WE PROGRESS THROUGH THE SALES PROCESS I FOUND DON TO BE MINDFUL, PROFESSIONAL AND GENUINE. DON, ANSWERED ALL MY QUESTIONS AND REALIZED THAT MECHANICAL SERVICE OF MY VEHICLE WOULD TO CRUCIAL TO THE FINAL SALE. LARRY (THE BOSS) TOOK SOME OF HIS VALUABLE TIME TO DISCUSS MY CONCERNS AND REQUIREMENTS AS WELL. HIS SUPPORT OF DON WAS AN ADMIRABLE DEMONSTRATION OF PROFESSIONALISM AND COMMITMENT. I WANTED THE 2011 EQUINOX MY WAY. I PURCHASED MY EQUINOX FROM DIMMITT CHEVROLET AS WELL AS THE PERFERRED CUSTOMER. I WAS SOLD ON DIMMITT'S COMMITTMENT TO PRODUCT AND SERVICE. I AM LOOKING FORWARD TO A LONG LASTING PARTNERSHIP WITH DIMMITT CHEVROLET AND I WOULD LIKE TO TAKE A MOMENT TO GIVE A SPECAIL THANKS TO DON THOMAS JR., LARRY (THE BOSS, SAL IZZA AND MARY ELLEN FOR A UNIQUE AND PLEASANT EXPERIENCE. More

Wrong Tag had been transferred to new truck, even after Sales person had been numerous times that the old truck had been in a diffrent name. Sales person had e-mailed customer that Truck had been shipped b Sales person had been numerous times that the old truck had been in a diffrent name. Sales person had e-mailed customer that Truck had been shipped but he knew that the truck still sat in the lot. I would never buy another Truck or car there. More