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Dirito Brothers Walnut Creek Volkswagen - Service Center
Walnut Creek, CA
3,101 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
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3,101 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center
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September 29, 2022
Great service! Helped me understand exactly what was taking place and why. Gave me options and provided follow up immediately. Helped me understand exactly what was taking place and why. Gave me options and provided follow up immediately. More
by obriennathan
Verified CustomerEmployees Worked With
September 27, 2022
It was our first time and everyone made us feel very comfortable. We would definitely go back! comfortable. We would definitely go back! More
by TNWYZY
Employees Worked With
September 25, 2022
Always a pleasure to visit the number one dealer around. Service visit was smooth and faster than expected. Thank you! Service visit was smooth and faster than expected. Thank you! More
by aarts
Employees Worked With
Other Employees :
Erin Scordelis, Tim Luong
September 21, 2022
Excellent Diagnosis of a Dead Battery ! Car was inoperable , Battery Replaced and Electrical System fully Checked ! Many Thanks ! Car was inoperable , Battery Replaced and Electrical System fully Checked ! Many Thanks ! More
by frhoward1
Employees Worked With
September 15, 2022
Kevin was very helpful. Wish you had loaner cars so I didn’t have to wait while my car is being worked on. Wish you washed my car after servicing it. Wish you had loaner cars so I didn’t have to wait while my car is being worked on. Wish you washed my car after servicing it. More
by BECKYGIVENS
Employees Worked With
September 14, 2022
I have no complaints with the service, always very timely and very helpful, and thoroughly explains everything and very helpful, and thoroughly explains everything More
by VHUACORE
Employees Worked With
September 11, 2022
Friendliness is ok. Got everything done in a timely manner. I had a coupon but of course it did not apply to my vehicle. I always get recommendations for extra servici Got everything done in a timely manner. I had a coupon but of course it did not apply to my vehicle. I always get recommendations for extra servicing. This time for $2000, minimum. I took it elsewhere and paid $700 More
by rowena227
September 10, 2022
Frustrating that estimate on website (approx $300) was not at all what service really cost. Service advisor gave 3 options with low end of 50k services just under 500 and higher end more than 600. Told se not at all what service really cost. Service advisor gave 3 options with low end of 50k services just under 500 and higher end more than 600. Told service adviser of website discrepancy and he did take 15% off. However, still closer to $500 than $300. However, done in timely manner, comfortable waiting room. Would call to discuss cost next time instead of relying on web page for accuracy. More
by CATEMFT
Employees Worked With
September 10, 2022
The staff were cooperative and professional and explained all the process for the Service expected all the process for the Service expected More
by oria
Employees Worked With
