Marina Felix
Marina Felix at Dirito Brothers Walnut Creek Volkswagen

Marina Felix

service advisor

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

Contact Me
4.9
913 Reviews

Industry Experience

26 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

4.9

913 Reviews

Write a Review

913 Reviews of Marina Felix

April 23, 2026

Dealership Rating
Employee Rating

Polite employees, took care my appointment right at the time I arrived, tried answer my concern. More

by datscheung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2026

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for highlighting our punctuality and attentiveness. We appreciate your recognition of our team's efforts at Dirito Brothers Walnut Creek Volkswagen.

April 17, 2026

Dealership Rating
Employee Rating

Responsive, Clear communication Helpful Goes above and beyond Professional Caring Understandable Validating Informative Timely Convenient Helps with transportation to and from Dealership More

by SCOTTYSGIRL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2026

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for highlighting our clear communication and helpful service at Dirito Brothers Walnut Creek Volkswagen. We appreciate your detailed feedback.

April 13, 2026

Dealership Rating
Employee Rating

The experience was great very helpful stuff. Got my car in and out. Communication was perfect. More

by BZUMBO
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Sean Thomas

Apr 14, 2026

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your feedback. We're glad our team could assist efficiently. We appreciate your business at Dirito Brothers Walnut Creek Volkswagen.

April 13, 2026

Dealership Rating
Employee Rating

Received a clear explanation of price and options for service. Will continue to trust Marina with taking care of my car. More

by ERGARCIA1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2026

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for trusting Marina and our team with your car service at Dirito Brothers Walnut Creek Volkswagen. We appreciate your feedback.

April 06, 2026

Dealership Rating
Employee Rating

It was great to have a Lyft bring me to and from work, and everything went very quickly More

by MIKEFRITCH
Service Price Transparency
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Recommend Dealer
Yes
Apr 09, 2026

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with our Lyft service. We're glad it was quick and convenient for you. We appreciate your feedback at Dirito Brothers Walnut Creek Volkswagen.

April 06, 2026

Dealership Rating
Employee Rating

One of the easiest and best dealerships in the Bay Area. Great sales and service teams More

by PAULETICH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Sean Thomas

Apr 09, 2026

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for recognizing our sales and service teams. We appreciate your feedback at Dirito Brothers Walnut Creek Volkswagen.

April 03, 2026

Dealership Rating
Employee Rating

I take our VW only to Dirito Brothers Walnut Creek Volkswagen. I have never had an issue that wasn't taken care of. The best VW dealer in the greater Bay Area! My service adviser Marina Felix took c More

by OSHKHASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2026

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your loyalty and kind words about our team at Dirito Brothers Walnut Creek Volkswagen. We appreciate you recognizing the service you received. Your feedback is valuable to us.

March 31, 2026

Dealership Rating
Employee Rating

Hi, received excellent service on timely manner. Very happy with the staff. Love the environment and communication was very easy. Enjoyed the coffee. Picked up my car on timely manner our recommend More

by KIMKKHARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Sean Thomas

Apr 01, 2026

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with Dirito Brothers Walnut Creek Volkswagen. We appreciate your recommendation and are glad our team made communication and service convenient for you. Enjoy your car.

March 28, 2026

Dealership Rating
Employee Rating

Always great service at Dirito Brothers Volkswagen. They work with you and you always feel great with the service they provide. More

by clarise.burton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2026

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words about Dirito Brothers Walnut Creek Volkswagen. We appreciate your trust in our team. Wishing you well.

March 26, 2026

Dealership Rating
Employee Rating

Very friendly, thoughtful and courteous service advisors, especially Marina. The dealership provided transportation to the downtown shopping area and back. The service provided was accomplished on time and More

by RYNOSERI
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2026

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for recognizing our team’s efforts at Dirito Brothers Walnut Creek Volkswagen. We appreciate your feedback on our service advisors and shuttle service. Your detailed comments are valued.

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