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Marina Felix
Marina Felix at Dirito Brothers Walnut Creek Volkswagen

Marina Felix

service advisor

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

Contact Me
4.9
933 Reviews

Industry Experience

27 yrs

Languages Spoken

English English

Spanish Spanish

4.9

933 Reviews

Write a Review

933 Reviews of Marina Felix

July 23, 2026

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Employee Rating

It was definitely worth the drive to Walnut Creek vs Dublin service! I appreciate the service manager listen to my problem and not accuse of me that I caused the problem. More

by JIANG888R
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 23, 2026

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with Dirito Brothers Walnut Creek Volkswagen. We’re glad our team took the time to listen to your concerns. Your feedback is appreciated.

July 19, 2026

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Employee Rating

Very professional and friendly. Always on time. It was not a first time he helped me. More

by imdanilovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert

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Jul 19, 2026

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your continued trust in Dirito Brothers Walnut Creek Volkswagen. We appreciate your kind words about our team's professionalism and punctuality.

July 17, 2026

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Employee Rating

The process was straight forward and relatively efficient. Best of all I got a ride home and back via Lyft. Very prompt. More

by je1finkel
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 17, 2026

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience. We're glad the process was efficient and the Lyft rides were convenient. We appreciate your feedback at Dirito Brothers Walnut Creek Volkswagen.

July 17, 2026

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Employee Rating

everyone was very friendly and helpful, the mechanic thoroughly checked everything and set my mind at ease about a long trip I'm taking. More

by patrickhall770
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 17, 2026

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with our team. We're glad the thorough inspection gave you peace of mind for your trip. Safe travels from everyone at Dirito Brothers Walnut Creek Volkswagen.

July 17, 2026

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Employee Rating

Quickly identified and fixed a problem we incurred after an oil change at Oil Changers. Great service. Kept us informed. Saved us from potential serious problems. More

by RASOUZA2149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Sean Thomas

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Jul 17, 2026

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with our team at Dirito Brothers Walnut Creek Volkswagen. We're glad we could assist and keep you informed. Your feedback is appreciated.

July 08, 2026

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Employee Rating

Dealer was easy to work with. Repairs done in a timely manner. Covered by warranty through VW More

by KEVINHUBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sterling Daniels, David Dirito, Kevin Hubert, Erin Scordelis Scripillit, Sean Thomas

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Jul 08, 2026

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with our team at Dirito Brothers Walnut Creek Volkswagen. We appreciate your feedback on the timely repairs and warranty coverage.

July 05, 2026

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Employee Rating

Staff was friendly and helpful. Everything was done quickly and communication was good throughout the appointment. More

by Pep vanH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Thomas

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Jul 07, 2026

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for recognizing our team's efforts. We appreciate your feedback on the service and communication at Dirito Brothers Walnut Creek Volkswagen.

July 03, 2026

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Employee Rating

Our service experience was simple to schedule and the service rep was friendly and helpful. The work was finished in less time than expected. Excellent overall! More

by JOHNHFILSON
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 04, 2026

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your positive experience. We're glad our team could assist you efficiently. We appreciate your feedback at Dirito Brothers Walnut Creek Volkswagen.

July 02, 2026

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Employee Rating

Dorito Brothers service center was prompt, knowledgeable, courteous, pleasant to deal with, and very, very helpful. More

by jerribrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rosen, Sterling Daniels, David Dirito, Kevin Hubert, Shannon Sousa, Erin Scordelis Scripillit, Sean Thomas, friendemic friendemic, RICK WEIBLE

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Jul 02, 2026

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words about our team's service at Dirito Brothers Walnut Creek Volkswagen. We appreciate your feedback.

July 02, 2026

Dealership Rating
Employee Rating

Hoped for at least a light wash. Disappointed there was not any either inside or out. More

by JARROD_GERHARDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kevin Hubert, Sean Thomas

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Jul 03, 2026

Dirito Brothers Walnut Creek Volkswagen responded

Hello, Please know your feedback is important to us. We would like the chance to speak with you about the level of attention and care your vehicle received from our Service Department. Could you please give us a call at your earliest convenience? Thank you, Dirito Brothers Volkswagen 925-934-8224

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