Sean Thomas
Sean Thomas at Dirito Brothers Walnut Creek Volkswagen

Sean Thomas

Service Manager

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

Contact Me
4.9
762 Reviews

Hi, I'm Sean, Service Manager @ Dirito Brothers Volkswagen. I've spent over 20 years in Volkswagen service. My goal is to make every visit easy, transparent, and stress-free. If there's ever anything I can do to improve your experience, please don't hesitate to reach out.

Industry Experience

21 yrs, 11 mos

4.9

762 Reviews

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762 Reviews of Sean Thomas

August 14, 2026

Dealership Rating
Employee Rating

We’re always treated like family at Dirito Brothers! The staff members welcome us when we arrive and make us comfortable throughout the process. I highly recommend the Dirito Brothers Sales and Servic More

by MWLANGFORD82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 14, 2026

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for recommending Dirito Brothers Walnut Creek Volkswagen. We appreciate your kind words about our team and service.

August 12, 2026

Dealership Rating
Employee Rating

Kevin and all employees in the Dirito Brothers Walnut Creek Service Department are exceptional and extremely customer focused. I will continue to use, and recommend, Dirito Brothers to everyone. Thank More

by LINNAA47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Marina Felix

Aug 12, 2026

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your positive feedback and recommendation. Our team at Dirito Brothers Walnut Creek Volkswagen values your loyalty. Thank you for trusting us with your 2011 Volkswagen Jetta.

August 01, 2026

Dealership Rating
Employee Rating

Thanks for refunding my payment for the spark plugs. I’m glad you were able to really find the issue once they were changed. More

by Baseballdon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert

Aug 01, 2026

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback and are glad the issue was identified. If you have any further concerns, please contact us directly. Thank you for choosing Dirito Brothers Walnut Creek Volkswagen.

August 01, 2026

Dealership Rating
Employee Rating

Reliable, speedy, and detailed service! CJ's very honest about everything. I hadn't gone here at all for general maintenance since I bought my vehicle here, but will keep Dirito brothers in More

by rm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2026

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback on our reliable and detailed service. Our team at Dirito Brothers Walnut Creek Volkswagen is glad to be part of your vehicle's maintenance. Thank you for choosing us.

July 17, 2026

Dealership Rating
Employee Rating

Quickly identified and fixed a problem we incurred after an oil change at Oil Changers. Great service. Kept us informed. Saved us from potential serious problems. More

by RASOUZA2149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Marina Felix

Jul 17, 2026

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with our team at Dirito Brothers Walnut Creek Volkswagen. We're glad we could assist and keep you informed. Your feedback is appreciated.

July 08, 2026

Dealership Rating
Employee Rating

Dealer was easy to work with. Repairs done in a timely manner. Covered by warranty through VW More

by KEVINHUBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 08, 2026

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with our team at Dirito Brothers Walnut Creek Volkswagen. We appreciate your feedback on the timely repairs and warranty coverage.

July 05, 2026

Dealership Rating
Employee Rating

Staff was friendly and helpful. Everything was done quickly and communication was good throughout the appointment. More

by Pep vanH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marina Felix

Jul 07, 2026

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for recognizing our team's efforts. We appreciate your feedback on the service and communication at Dirito Brothers Walnut Creek Volkswagen.

July 02, 2026

Dealership Rating
Employee Rating

Dorito Brothers service center was prompt, knowledgeable, courteous, pleasant to deal with, and very, very helpful. More

by jerribrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2026

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words about our team's service at Dirito Brothers Walnut Creek Volkswagen. We appreciate your feedback.

July 02, 2026

Dealership Rating
Employee Rating

Hoped for at least a light wash. Disappointed there was not any either inside or out. More

by JARROD_GERHARDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kevin Hubert, Marina Felix

Jul 03, 2026

Dirito Brothers Walnut Creek Volkswagen responded

Hello, Please know your feedback is important to us. We would like the chance to speak with you about the level of attention and care your vehicle received from our Service Department. Could you please give us a call at your earliest convenience? Thank you, Dirito Brothers Volkswagen 925-934-8224

June 26, 2026

Dealership Rating
Employee Rating

Service manager came right out when he saw me waiting. Although being new, Margie was great. More

by CSTESLICKI
Recommend Dealer
Yes
Jun 27, 2026

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your feedback about our service manager and Margie. We appreciate you sharing your experience with Dirito Brothers Walnut Creek Volkswagen. If you have any questions, please reach out to us directly.

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