Sean Thomas
Sean Thomas at Dirito Brothers Walnut Creek Volkswagen

Sean Thomas

Service Manager

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

Contact Me
4.9
769 Reviews

Hi, I'm Sean, Service Manager @ Dirito Brothers Volkswagen. I've spent over 20 years in Volkswagen service. My goal is to make every visit easy, transparent, and stress-free. If there's ever anything I can do to improve your experience, please don't hesitate to reach out.

Industry Experience

22 yrs

4.9

769 Reviews

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769 Reviews of Sean Thomas

September 25, 2026

Dealership Rating
Employee Rating

Great costumer service , work fast , check all I need thank you hope see you soon again More

by amirtaghizadeh
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Marina Felix

Sep 25, 2026

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words about our customer service and efficiency. We appreciate your feedback at Dirito Brothers Walnut Creek Volkswagen. Looking forward to assisting you again.

September 24, 2026

Dealership Rating
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I always receive competent, courteous, and prompt service with Dirito Brothers; this recent experience was not an exception! More

by dennishabecker
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Marina Felix

Sep 24, 2026

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your continued trust in Dirito Brothers Walnut Creek Volkswagen. We appreciate your kind words about our service.

September 08, 2026

Dealership Rating
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Information was precise and items / work order was completed as required. Staff very knowledgeable and professional More

by robert steinbeck
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Marina Felix

Sep 08, 2026

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for recognizing our team's knowledge and professionalism. We appreciate your detailed feedback at Dirito Brothers Walnut Creek Volkswagen.

September 05, 2026

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Great clean respectful service as a women that doesn’t know anything about cars and hates cars errands I have found my local Doritos brothers nop notch in costumer service in approachable and attentive I More

by gianninabriceno5
Service Price Transparency
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Recommend Dealer
Yes
Sep 05, 2026

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your detailed feedback about our respectful and approachable service. Our team at Dirito Brothers Walnut Creek Volkswagen values making every customer feel comfortable. Thank you for sharing your experience.

September 01, 2026

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Friendly and helpful staff, easy and quick service. I am always satisfied with the service I receive. More

by hajarm17
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert

Sep 01, 2026

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your positive feedback. We’re glad our team provided quick and helpful service. We appreciate your continued satisfaction with Dirito Brothers Walnut Creek Volkswagen.

August 27, 2026

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I have been purchasing my cars and getting maintenance service at Dirito Bros Walnut Creek Volkswagen for over 20 years. I continue to go here because I trust them. Some of the same staff has been there f More

by JENNM
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Marina Felix

Aug 28, 2026

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your long-term trust in Dirito Brothers Walnut Creek Volkswagen. We appreciate your loyalty and kind words about our team.

August 22, 2026

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Employee Rating

My service issue was not resolved at the dealer. I now have to go back to the dealer a second time. More

by coronel.joe
Service Price Transparency
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Recommend Dealer
Yes
Aug 23, 2026

Dirito Brothers Walnut Creek Volkswagen responded

Hello, Your experience with our Service Team is very important to us. We would appreciate the opportunity to speak with you about your recent appointment. Please give us a call at your earliest convenience so we may discuss this further. Thank you, Dirito Brothers Volkswagen 925-934-8224

August 14, 2026

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We’re always treated like family at Dirito Brothers! The staff members welcome us when we arrive and make us comfortable throughout the process. I highly recommend the Dirito Brothers Sales and Servic More

by MWLANGFORD82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 14, 2026

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for recommending Dirito Brothers Walnut Creek Volkswagen. We appreciate your kind words about our team and service.

August 12, 2026

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Employee Rating

Kevin and all employees in the Dirito Brothers Walnut Creek Service Department are exceptional and extremely customer focused. I will continue to use, and recommend, Dirito Brothers to everyone. Thank More

by LINNAA47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Marina Felix

Aug 12, 2026

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your positive feedback and recommendation. Our team at Dirito Brothers Walnut Creek Volkswagen values your loyalty. Thank you for trusting us with your 2011 Volkswagen Jetta.

August 01, 2026

Dealership Rating
Employee Rating

Thanks for refunding my payment for the spark plugs. I’m glad you were able to really find the issue once they were changed. More

by Baseballdon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert

Aug 01, 2026

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback and are glad the issue was identified. If you have any further concerns, please contact us directly. Thank you for choosing Dirito Brothers Walnut Creek Volkswagen.

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