Dirito Brothers Walnut Creek Volkswagen - Service Center

I got there first thing in the morning and was out in 2.5 hours. That means everything to me. I waited around for the car by choice. It would have been nice if there was AC in the showroom waiting area b hours. That means everything to me. I waited around for the car by choice. It would have been nice if there was AC in the showroom waiting area but that’s being picky.. but it was HOT in there and hotter outside...They rotated my tires as part of the 20k service but didn’t indicate that on the list of tasks performed. In a world where details matter...details matter.. More

Tim Luong has great customer service! He was very quick to communicate texts back and forth. He kept me informed during the service and was quick to eradicate any issues. to communicate texts back and forth. He kept me informed during the service and was quick to eradicate any issues. More

Great service from the team. Kudos to service managers Sean and Kevin who got the warranty folks to honor their 10 year contract—just weeks before its expiration! this is too often a task that requires gr Sean and Kevin who got the warranty folks to honor their 10 year contract—just weeks before its expiration! this is too often a task that requires great perseverance and they prevailed. Work performed to my satisfaction and in a very timely manner. More

As you enter the service center driveway , you can’t help but notice how well the dealership is maintained. Spotless throughout the service area but ,the showroom is one of my favorites. There are usually th but notice how well the dealership is maintained. Spotless throughout the service area but ,the showroom is one of my favorites. There are usually the latest vehicles out on display .just a beautiful showroom. More

As always, I had excellent, efficient service at this site. Since I bought my "Bug" in 2006 at this site, I have never had any other dealership or auto service work on my car. As stated above, I trust site. Since I bought my "Bug" in 2006 at this site, I have never had any other dealership or auto service work on my car. As stated above, I trust Dirito Brothers to help me maintain my "Bug" and keep it in top condition. This site always come through for me . Thank You! More

Excellent service! Very prompt and quick handling of the maintenance work scheduled for my vehicle. Courteous and very helpful + attentive personnel. Very satisfied with the handling. maintenance work scheduled for my vehicle. Courteous and very helpful + attentive personnel. Very satisfied with the handling. More

Been a VW customer for 35 years and have dealt with many dealerships from coast to coast. Dirito and Tim are as good as it gets! Thank you! dealerships from coast to coast. Dirito and Tim are as good as it gets! Thank you! More

Marina Felix is WONDERFUL!!! Everyone at VW Dirito at Walnut Creek is GREAT!!! The only thing is that I just bought my tires at America's Tire because it was near my house in Brentwood and I had a flat Walnut Creek is GREAT!!! The only thing is that I just bought my tires at America's Tire because it was near my house in Brentwood and I had a flat tire. During maintenance at VW, they found another nail in one of my tires again. I had to pay 30 dollars for fixing the nail in tire plus 39.99 for tire rotation which I would have gotten for free at America's tire because I bought those tires there. But at VW maintenance, I couldn't get them for free. More

Dirito Brothers Walnut Creek was very accommodating. Their service department was willing to fit me in quickly. They provided great services! Thank you very much! Their service department was willing to fit me in quickly. They provided great services! Thank you very much! More