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Dirito Brothers Walnut Creek Volkswagen - Service Center
Walnut Creek, CA
3,103 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,103 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center
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June 08, 2021
The person I worked with was helpful, but the prices for repairs were incredibly high, I opted out of repairs, as they were too high and were not for a definite solution repairs were incredibly high, I opted out of repairs, as they were too high and were not for a definite solution More
by nacsombor
Verified CustomerEmployees Worked With
Sean
June 08, 2021
My service rep did a fantastic job. I was rushed And he made sure to assure I had a way to get home.on time. made sure to assure I had a way to get home.on time. More
by JOSHSYD3
Employees Worked With
Other Employees :
Jim Cord, Tim Luong
June 06, 2021
Good experience. Appreciate Marina’s focus and attention to her customers. I was thankful that the car did not need additional work and that the work was completed quickly. to her customers. I was thankful that the car did not need additional work and that the work was completed quickly. More
by AJ_KHAN_2000
Employees Worked With
June 05, 2021
The service department experience was excellent. Easy drop off, updates on the progress of the service, and pickup. Kevin our service contact was professional, and courteous. drop off, updates on the progress of the service, and pickup. Kevin our service contact was professional, and courteous. More
by PJ_NIKOLAI
Employees Worked With
June 04, 2021
First time visit, people took good care of me, and recommended service to improve cars safety, which I will do come next retirement check. Staff polite and helpful. recommended service to improve cars safety, which I will do come next retirement check. Staff polite and helpful. More
by pops495
June 02, 2021
They got right to the problem. I was in and out in one day. Etc etc etc etc etc etc etc etc etc etc etc day. Etc etc etc etc etc etc etc etc etc etc etc More
by DMNDFITZGERALD
June 02, 2021
I have been taking my car to Dirito Brothers for about 7 years and always been very satisfied with the service, care and professionalism my car and myself have received. In the years I believe I have been h years and always been very satisfied with the service, care and professionalism my car and myself have received. In the years I believe I have been helped by all of the representatives in the service dept. and I have no complaints I have recommended Dirito Brothers to friends and family. More
by LCV707
June 01, 2021
Service visit to resolve minor recall issue on shifter. Work was done quickly as scheduled. Thanks. Customer “ lounge “could use some improvement. Rather austere compared to BMW and Subaru dealerships I vi Work was done quickly as scheduled. Thanks. Customer “ lounge “could use some improvement. Rather austere compared to BMW and Subaru dealerships I visited for service in the last 10 days. No coffee or tea but they do have a water machine. More
by THOMSCH
Employees Worked With
Sean Thomas
June 01, 2021
Work completed on time without any issues. Recall item taken care of too. Service department if always easy to work with. Thanks for making things hassle free. taken care of too. Service department if always easy to work with. Thanks for making things hassle free. More
by Rob
Employees Worked With
May 30, 2021
Marina was very pleasant and friendly, super fast service, I took my care for an air bag replacement, they ordered for and call me a soon as it was available. service, I took my care for an air bag replacement, they ordered for and call me a soon as it was available. More
by GTZDEL
Employees Worked With
