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Dirito Brothers Walnut Creek Volkswagen - Service Center
Walnut Creek, CA
3,101 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,101 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center
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May 27, 2021
Simply unhappy! Car in for "routine maintenance" , kept overnite at my request. When picked up I asked if the blue urea fluid had been filled-- certainly was the answer, but with my first tank of gas the w overnite at my request. When picked up I asked if the blue urea fluid had been filled-- certainly was the answer, but with my first tank of gas the warning came on of 800 miles, fill up the blue fluid. Seems pretty basic in a car that broke all the rules and needs this vital fluid to stay within the law! More
by ETHEARS
Verified Customer
May 26, 2021
Love this Dealer... love all the people I come in contact with. Professional, pleasant & always helpful and conscientious. Would always refer Dirito Bros. & VW to one and all with. Professional, pleasant & always helpful and conscientious. Would always refer Dirito Bros. & VW to one and all More
by RICK
May 26, 2021
More work than anticipated so all went well. I mean what I briefly said so I would not have a 25 word minimum. Stuff the circle. I do not subscribe to a forced review. Regards, Steve Snyder, PhotoMedia I briefly said so I would not have a 25 word minimum. Stuff the circle. I do not subscribe to a forced review. Regards, Steve Snyder, PhotoMedia More
by jsteve34
Employees Worked With
May 25, 2021
Tim, the service advisor was so nice and helpful since Tim, the service advisor was so nice and helpful since it's my first time to have my car service in your dealership. That was a good experience. Tim, the service advisor was so nice and helpful since it's my first time to have my car service in your dealership. That was a good experience. More
by JPIDLA1234
Employees Worked With
Tim Luong
May 25, 2021
Great serviice. Car was ready sooner than I expected. No problems with anything. I always get excellent service at Dirito Brothers and will continue to bring my.car there. problems with anything. I always get excellent service at Dirito Brothers and will continue to bring my.car there. More
by kroop4
May 25, 2021
It is always a pleasure to have work done on my Volkswagen and Marina is always always super helpful and nice. Thank You for the help. Volkswagen and Marina is always always super helpful and nice. Thank You for the help. More
by ACEDELUXESTUDIOS
Employees Worked With
May 25, 2021
I have a super mega hyper extended warranty that costs quite a bit and I have to pay for tire rotation? Didn’t wash my car and didn’t get a courtesy vehicle like last time. quite a bit and I have to pay for tire rotation? Didn’t wash my car and didn’t get a courtesy vehicle like last time. More
by STOYAN.HRISTOV
Employees Worked With
May 23, 2021
I arrived assuming something was wrong with my car because i could no longer pull up and out of my driveway. Actually, the car was smarter than I am; if the defroster was on, this driveway feat was no because i could no longer pull up and out of my driveway. Actually, the car was smarter than I am; if the defroster was on, this driveway feat was no longer possible. Kevin figured out my problem (not my car's problem), saving me a service visit. He did this without making me feel dumb. So mow i check the defroster and pull out of the driveway without problems. Thanks, Kevin. More
by PROBERTS7
Employees Worked With
May 21, 2021
Great people. Great service. I have confidence in the honesty and integrity of the people at Doritos Brothers. This is very important as I continue to have my service done there. honesty and integrity of the people at Doritos Brothers. This is very important as I continue to have my service done there. More
by JOHNLYDON
May 21, 2021
Mr Kevin was very nice and was very helpful to me. I wish him and his screw GOOD LUCK! My car was finished on time him and his screw GOOD LUCK! My car was finished on time More
by BADEOMARCELINA
Employees Worked With
