Dirito Brothers Walnut Creek Volkswagen - Service Center

This dealership was very easy to work with and very friendly. I had previously used Volkswagen of Oakland but during my last appointment they were rude a condescending. Sean was very informative an friendly. I had previously used Volkswagen of Oakland but during my last appointment they were rude a condescending. Sean was very informative and helpful. My car was serviced quickly. More

Everthing went very smoothly. Good communication with Sean, who was my service coordinator. Sean, who was my service coordinator. More

Very thorough and professional care during an important time of service to my car. Trust the staff to deliver professional, complete, and attentive service. time of service to my car. Trust the staff to deliver professional, complete, and attentive service. More

Sean has been great for keeping my 2004 R32 running. It always feels good picking my car up. Feels “new” for a 17 year old car! Thank you Sean and the mechanics who make the magic happen! always feels good picking my car up. Feels “new” for a 17 year old car! Thank you Sean and the mechanics who make the magic happen! More

I got there first thing in the morning and was out in 2.5 hours. That means everything to me. I waited around for the car by choice. It would have been nice if there was AC in the showroom waiting area b hours. That means everything to me. I waited around for the car by choice. It would have been nice if there was AC in the showroom waiting area but that’s being picky.. but it was HOT in there and hotter outside...They rotated my tires as part of the 20k service but didn’t indicate that on the list of tasks performed. In a world where details matter...details matter.. More

Great service from the team. Kudos to service managers Sean and Kevin who got the warranty folks to honor their 10 year contract—just weeks before its expiration! this is too often a task that requires gr Sean and Kevin who got the warranty folks to honor their 10 year contract—just weeks before its expiration! this is too often a task that requires great perseverance and they prevailed. Work performed to my satisfaction and in a very timely manner. More

Tim Luong has great customer service! He was very quick to communicate texts back and forth. He kept me informed during the service and was quick to eradicate any issues. to communicate texts back and forth. He kept me informed during the service and was quick to eradicate any issues. More

As always, I had excellent, efficient service at this site. Since I bought my "Bug" in 2006 at this site, I have never had any other dealership or auto service work on my car. As stated above, I trust site. Since I bought my "Bug" in 2006 at this site, I have never had any other dealership or auto service work on my car. As stated above, I trust Dirito Brothers to help me maintain my "Bug" and keep it in top condition. This site always come through for me . Thank You! More

As you enter the service center driveway , you can’t help but notice how well the dealership is maintained. Spotless throughout the service area but ,the showroom is one of my favorites. There are usually th but notice how well the dealership is maintained. Spotless throughout the service area but ,the showroom is one of my favorites. There are usually the latest vehicles out on display .just a beautiful showroom. More