Dirito Brothers Walnut Creek Volkswagen - Service Center

The staff is always professional and super to work with. They deliver on time, are clear, thorough. They are accomodating and helpful and considerate of clients time. They deliver on time, are clear, thorough. They are accomodating and helpful and considerate of clients time. More

People were very nice, efficient service. Facilities were clean. Appointment was easy to make and nice reminders. Car wasn’t washed when it was returned. clean. Appointment was easy to make and nice reminders. Car wasn’t washed when it was returned. More

Tim was very professional, very friendly and helpful! Hope to get him the next time again. I had to unfortunately wait for some parts to come from the east coast, he kept me up to date. Hope to get him the next time again. I had to unfortunately wait for some parts to come from the east coast, he kept me up to date. More

The staff here are kind and courteous. Also helpful. They couldn’t be nicer nor more professional. They answer absolutely any questions I have. Great service. They couldn’t be nicer nor more professional. They answer absolutely any questions I have. Great service. More

The service was on the expensive side, but they are friendly, professional, and most importantly, they do good work in a timely manner. The communication was too-notch. friendly, professional, and most importantly, they do good work in a timely manner. The communication was too-notch. More

Kevin is very professional and always makes me feel welcome. He is knowledgeable and listen to concerns and questions. We have bought all of our cars from this dealership and Kevin has been my go to s welcome. He is knowledgeable and listen to concerns and questions. We have bought all of our cars from this dealership and Kevin has been my go to service advisor. More

Very easy to schedule the appointment. Great communication by Tim. Text updates were great! Chatted with Gus about ID4 when I came to pick up. We love Gus!!! communication by Tim. Text updates were great! Chatted with Gus about ID4 when I came to pick up. We love Gus!!! More

Sean was a great service advisor--thorough, professional, and personable--always received excellent service at Dirito Volkswagen. We have bought three cars at Dirito--always treated very well. and personable--always received excellent service at Dirito Volkswagen. We have bought three cars at Dirito--always treated very well. More

Staff were very nice and helpful.I had purchased the Staff were very nice and helpful. I had purchased the service package when I purchased the car and was a little disappointed to be told I had to pay Staff were very nice and helpful. I had purchased the service package when I purchased the car and was a little disappointed to be told I had to pay for tire rotation. I expressed my surprise and disappointment but they did it anyway. So that was nice. More

Fast, friendly, and easy service. From booking the appointment online to text updates for completion of ther service. Will definitely be going back for all of my car maintenance. appointment online to text updates for completion of ther service. Will definitely be going back for all of my car maintenance. More