Dirito Brothers Walnut Creek Volkswagen - Service Center

Just what the doctor ordered Simple, organized, prompt, friendly, thorough and just what I needed. An excellent customer service experience in the middle of a world crisis. Than Simple, organized, prompt, friendly, thorough and just what I needed. An excellent customer service experience in the middle of a world crisis. Thank you sincerely. More

A Pleasurable Experience If you want to receive a great deal and honest folks, drive on into Dirito Brothers. The staff there are outstanding and always see to it that you're If you want to receive a great deal and honest folks, drive on into Dirito Brothers. The staff there are outstanding and always see to it that you're completely satisfied with their service. It's always a pleasurable experience at Dirito Brothers. More

I love Dirito Brothers VW. Everyone is friendly and knowledge. I never have a problem that can’t be solved. I recommend them to everyone knowledge. I never have a problem that can’t be solved. I recommend them to everyone More

Good communication Tim patiently answered all my questions. He called to let me know about some problems. The car was ready when promised. Next steps were discussed. Tim patiently answered all my questions. He called to let me know about some problems. The car was ready when promised. Next steps were discussed. More

A Positive Experience Nice quite and professional dealership. No lines to wait in. Polite and professional service oriented employees. The car was ready earlier than though Nice quite and professional dealership. No lines to wait in. Polite and professional service oriented employees. The car was ready earlier than thought. It was left outdoors and was pretty dirty when I picked it up. Before leaving my car for service I always detail it. I dropped it off clean and got it back dirty. Someone drove through dirty water and splashed the sides of the car. Also there were 53 miles on it when I picked it up. Radio was left where the driver was listening to it. Cruise control was on and seat was where they left it too. Reminds me of a time when a dealership commuted in a past car of mine for a week while they waited for parts. More

I really just miss having a dealership who can service me in my area. This dealership didn’t know me and it showed. I didn’t feel welcome and my service lasted longer than projected, though less service was in my area. This dealership didn’t know me and it showed. I didn’t feel welcome and my service lasted longer than projected, though less service was being done this go-round. Not impressed. More

Fantastic job. Everyone was very helpful, and my car was finished in time. Drop off and pickup were simple and convenient. Thank you for your help. finished in time. Drop off and pickup were simple and convenient. Thank you for your help. More

Another great experience. I had another great experience with Dirito Brothers this week. It was time for my 50,000 mile servicing. They got me in on time and even got the car I had another great experience with Dirito Brothers this week. It was time for my 50,000 mile servicing. They got me in on time and even got the car back to me early. I was going to get my tires rotated but they noticed, after having done one side, that I needed new tires, so they discontinued the rotation, but didn’t charge me. Kevin is always communicative and timely. Thanks again. More

I was treated so kindly by every employee there and i am more than pleased with the work done on my VW. I will defiantly be a return customer in the future. Thanks Walnut Creek VW !! more than pleased with the work done on my VW. I will defiantly be a return customer in the future. Thanks Walnut Creek VW !! More

Dirito Brothers is the absolute best! This is my 3rd VW and I won’t take my cars anywhere else. I highly recommend Dirito Brothers! and I won’t take my cars anywhere else. I highly recommend Dirito Brothers! More