Dirito Brothers Walnut Creek Volkswagen - Service Center

Drop off was easy. The part I needed replaced wasn’t in stock so I had to leave it over night. Pick up took a little longer than drop off. Overall satisfied with the service provided. stock so I had to leave it over night. Pick up took a little longer than drop off. Overall satisfied with the service provided. More

good service Always good experience w/ Dirito's service department. They make things pretty painless and explain issues well. The check up recently completed was Always good experience w/ Dirito's service department. They make things pretty painless and explain issues well. The check up recently completed was the 40K, and they wisely recommended new tires. More

Great Maintenance Service I had my 50K service and I am very pleased with how nice my car feels. Thank you Kevin and Shannon. See you next year! I had my 50K service and I am very pleased with how nice my car feels. Thank you Kevin and Shannon. See you next year! More

Efficient and Solid Service I took my Tiguan in for its annual service for the 2nd time and it was as good as expected. Tim got me in and out and my vehicle was finished well ah I took my Tiguan in for its annual service for the 2nd time and it was as good as expected. Tim got me in and out and my vehicle was finished well ahead of schedule. It's as painless of an experience as you could expect. More

Shannon was very helpful and had great customer service skills. She even went out of her way to apply a loose screw on my license plate. Now that is excellent service! skills. She even went out of her way to apply a loose screw on my license plate. Now that is excellent service! More

Marina is a Star! ⭐️ She always is there when I need help and goes to the end to help you. I have nothing but 10’s for her and the staff at Dirito Bro’s. Walnut Creek. and goes to the end to help you. I have nothing but 10’s for her and the staff at Dirito Bro’s. Walnut Creek. More

excellent in all regards have purchased and/or leased from Dirito Brothers for the past 40 years. They are simply the best! i will continue to do business with and recomme have purchased and/or leased from Dirito Brothers for the past 40 years. They are simply the best! i will continue to do business with and recommend all friends to Dirito. More

customer's needs. Great attention to customer's needs. Very personalized. and immediate.Place is clean and orderly. shuttle accomodation is acceptable. Could not drive Great attention to customer's needs. Very personalized. and immediate.Place is clean and orderly. shuttle accomodation is acceptable. Could not drive me all the way to Elsobrante. More

Pleasant experience The staff was for the most part courteous and polite. I wasn't happy about being charged for my tires being rotated. My old dealership would do them The staff was for the most part courteous and polite. I wasn't happy about being charged for my tires being rotated. My old dealership would do them for free, however, the price was reasonable. I'll hold out for a five-star rating until I've had more experience with Dirito Brothers. More

Amazing service. Kevin, worked at my earliest convenience. Everything was no contact and service department kept everything clean. What was done to my car was explained as clear and precise. convenience. Everything was no contact and service department kept everything clean. What was done to my car was explained as clear and precise. More