Dirito Brothers Walnut Creek Volkswagen - Service Center

E-Golf 40k service Kevin was efficient and quick. You can't see his face in his mask, but that's probably for the best. 8-) Car ready on time. I do like the Texts an Kevin was efficient and quick. You can't see his face in his mask, but that's probably for the best. 8-) Car ready on time. I do like the Texts and the warn us you're coming feature and car will be waiting feature. I'll be back, but I'm going to want an ID.3 (not the ID.4) Barry More

Great experience as always! Always love getting my GTI serviced at Dirito Bros. Everyone is so courteous and accommodating. Even during Covid-19, the dealership was a comfortable Always love getting my GTI serviced at Dirito Bros. Everyone is so courteous and accommodating. Even during Covid-19, the dealership was a comfortable place to wait for my car to be serviced. More

Great service, Great Expertise I had a horrible experience at the VW dealership in Oakland a few years ago and I was admittedly nervous about the Dirito Bros. But everyone there was I had a horrible experience at the VW dealership in Oakland a few years ago and I was admittedly nervous about the Dirito Bros. But everyone there was super friendly and knowledgable. Since then, I know I can count on Tim and everyone else there for excellent service and wonderful support when it comes to my car. They are especially good at explaining all things automotive easily and they are great at answering any questions, however naive, I may have as someone who isn't as automotive savvy. I recommend Dirito Bros. to anyone and everyone who has a VW vehicle. Keep up the good work!!! More

Regular Service appointment for my VW R When I arrived at the dealership, Tim was waiting to check me in. He then met me at his desk and quickly explained the service and when I could pick When I arrived at the dealership, Tim was waiting to check me in. He then met me at his desk and quickly explained the service and when I could pick up the vehicle. He also sent me a text I could get information about the service. I was very happy with how little I had to wait and how efficient Tim was in helping me. More

Great service. Excellent communication. Clean facility. I’ve been a customer for 20 years and they never let me down. That’s why we continue to go to them. I’ve been a customer for 20 years and they never let me down. That’s why we continue to go to them. More

Nice Job My VW Sportwagen had a factory recall for the sunroof. This was in order to prevent water from leaking into the vehicle. I was in and out in a reaso My VW Sportwagen had a factory recall for the sunroof. This was in order to prevent water from leaking into the vehicle. I was in and out in a reasonable time and must say that Marina Felix was as helpful and efficient as always. Well done. More

This was a great experience, Marina was super friendly and professional, the tech solved my issue in exactly the time frame quoted, and the cost was exactly as we discussed. Allowing customers to wait o and professional, the tech solved my issue in exactly the time frame quoted, and the cost was exactly as we discussed. Allowing customers to wait outside also felt very safe from a Covid perspective. Many thanks! More

Excellent service. On time and always willing to help. Provides rides to and from home/dealership location. Tim have a lot of updates on the status of the service. Great service overall Provides rides to and from home/dealership location. Tim have a lot of updates on the status of the service. Great service overall More

Great Experience! Marina Felix was friendly and courteous and the work on our car was performed in a timely manner. We would definitely recommend VW Service to friends Marina Felix was friendly and courteous and the work on our car was performed in a timely manner. We would definitely recommend VW Service to friends and family. More

Great service Marina was great. Car was ready on time. Fast in and fast out. I would recommend the service department to others and will come back. Marina was great. Car was ready on time. Fast in and fast out. I would recommend the service department to others and will come back. More