Dirito Brothers Walnut Creek Volkswagen - Service Center

One year, 10,000 miles service Everything was done on time, no problems, exceeded expectations. Because service was going to take a little longer than original estimate (recall nee Everything was done on time, no problems, exceeded expectations. Because service was going to take a little longer than original estimate (recall needed to be done), free and prompt transportation home, and back to dealership, was provided. Nice touch. More

Great Service. Always get great service at Dirito. Dropped my car off on Thursday with no rush to finish it and was contacted promptly when it was ready for pickup. Always get great service at Dirito. Dropped my car off on Thursday with no rush to finish it and was contacted promptly when it was ready for pickup. Kevin is my favorite!! More

Maint & Warranty - During COVID-19 Please with the standard service items, the courteous staff, timely delivery ... and their approach to ensuring a safe space and a COVID-19 clean vehi Please with the standard service items, the courteous staff, timely delivery ... and their approach to ensuring a safe space and a COVID-19 clean vehicle at the completion of the service. More

We are glad to be back to our oldest service advisor A year ago we leased Golf-e from the Royal Group dealership in San Francisco, When the time came to servicing it, we were thinking about doing it in A year ago we leased Golf-e from the Royal Group dealership in San Francisco, When the time came to servicing it, we were thinking about doing it in San Francisco, but decided to come closer to home, to Dirito Brothers. This was our first visit to Dirito Brothers and we, naturally, had some doubts. However, as soon as we entered the service department we noticed a big TV screen with appointments, and immediately recognized a familiar name -- Marina Feiix, whom we have known since 1999. She served our Passat 1999, then she sold us Passat 2001, and later we returned to her with New Beetle. It dispersed all our worries. In a couple of hours we got our e-Golf back and, as usual with Marina, were very satisfied by the quality of her job. We also liked how the car was treated, cleaned and served. Of course, we will be back . More

Totally satisfied I continue to be very happy with the service I get from Dirito Brothers. Kevin does a great job of helping me understand what is going on and what nee I continue to be very happy with the service I get from Dirito Brothers. Kevin does a great job of helping me understand what is going on and what needs to happen. I appreciate having an advisor I can trust. Post service the car was running so smoothly for the first time in too long. Sadly, now it's sitting idle most of the time (in this time of Covid-19). Looking forward to getting back behid the wheel. More

Always honest, courteous, on time, high quality and at reasonable rates. I definitely trust my VW needs with Dirito Brothers Walnut Creek. Kevin is great! reasonable rates. I definitely trust my VW needs with Dirito Brothers Walnut Creek. Kevin is great! More

Great Experience Everything went smoothly. My vehicle received the two recall items fixed and it was in a timely manner. Thank you. All employees that I had contact wi Everything went smoothly. My vehicle received the two recall items fixed and it was in a timely manner. Thank you. All employees that I had contact with were very professional and courteous. More

Drop off was easy, they provided a shuttle service to and from home, work was done quick. Dealership seemed clean enough and had places to wash hands. from home, work was done quick. Dealership seemed clean enough and had places to wash hands. More

Everything went very smoothly. I appreciated coming back to a full charge on my e-Golf. I will definitely be back for service next year. to a full charge on my e-Golf. I will definitely be back for service next year. More

Thank you! Having the pickup and drop off really made life easier during the shelter in place. I’m always happy having work done at Dirito, been a client since 2008. life easier during the shelter in place. I’m always happy having work done at Dirito, been a client since 2008. More