Dirito Brothers Walnut Creek Volkswagen - Service Center

Best car dealership I always have a great experience every time I come here. I would totally recommend this place to all my friends. We have bought 2 cars from here alrea I always have a great experience every time I come here. I would totally recommend this place to all my friends. We have bought 2 cars from here already and will be coming back sometime in 2020 for another one. Thank you Dorito Brothers for always making us feel welcomed and for the great services you provide. More

Great experience! Danny Keen was my advisor and for my first visit, he made the experience as smooth as possible. He did a great job of answering my questions, being pa Danny Keen was my advisor and for my first visit, he made the experience as smooth as possible. He did a great job of answering my questions, being patient and sharing very insightful information. By far, the best service advisor I’ve ever had at a car dealership. More

Top Notch Dirito From the time we purchased our Jetta in 2011, we were already at home with Dirito. The salesman was never pushy. We purchased based on price and my tr From the time we purchased our Jetta in 2011, we were already at home with Dirito. The salesman was never pushy. We purchased based on price and my trust in the VW car (my first was a '67 Type 3 Karman Ghia). I didn't go wrong Dirito because they, apparently, have awesome service folks. That was enough to have me come back and buy or 2nd VW from them. We bought the Golf Sportwagen TDI. The staff and service at Dirito.. can't say enough good about these folks. More

Service oil change In and out very thorough and what was going to be done. Keep me updated on status of the work. Car was waiting when I arrived for pickup. In and out very thorough and what was going to be done. Keep me updated on status of the work. Car was waiting when I arrived for pickup. More

Excellent Service! I took my VW Jetta to Dirito Bros. for a factory recall (micro switch), and was seeking advice for other service as well. Shannon Souza was very help I took my VW Jetta to Dirito Bros. for a factory recall (micro switch), and was seeking advice for other service as well. Shannon Souza was very helpful, friendly and answered all my questions, took my car and sent me on my way. I also want to mention that when I picked up my car the lady at the cashiers desk (did not get her name), was very polite and stopped was she was doing and left to get out car for us, when no one else was available, of which we really appreciated. More

Just a follow-up visit Dirito took care of a couple of things, non-problems, that were lagging from previous much more extensive work, quickly (about a day), and supplied a Dirito took care of a couple of things, non-problems, that were lagging from previous much more extensive work, quickly (about a day), and supplied a rental. More

quick turn around time The appointment process was easy, they were able to get me in in a timely manner and when it was convenient for me and the turn around time was quick. The appointment process was easy, they were able to get me in in a timely manner and when it was convenient for me and the turn around time was quick. More

Expensive but good I come over the hill from Berkeley. The cost of service here is higher than I’ve ever paid, but I’ve gotten excellent service at both the service cent I come over the hill from Berkeley. The cost of service here is higher than I’ve ever paid, but I’ve gotten excellent service at both the service center and from sales. Worth it, considering the poor experiences I’ve had elsewhere. I’d rather pay for quality than deal with hassle and stress. I bring my laptop so I can get work done in the waiting room. They have a nice room and coffee. Thanks again Dirito Brothers! More

Professional process from appointment through pick-up Two recall repairs were performed professionally and all required parts were available. The overall experience was pleasant in a very attractive fac Two recall repairs were performed professionally and all required parts were available. The overall experience was pleasant in a very attractive facility. We will definitely return to have our car serviced there. More

Service performed on 12/23/19 Perfect! No issues at all! Easy to schedule service appt. and reschedule without any problem. On time performance and done earlier than expected. Like Perfect! No issues at all! Easy to schedule service appt. and reschedule without any problem. On time performance and done earlier than expected. Liked the updates via text. Thank you! More