Dirito Brothers Walnut Creek Volkswagen - Service Center

Excellent Experience We were treated with outstanding customer service, very courteous and helpful. We will continue to go back and recommend them. Thank you The Diam We were treated with outstanding customer service, very courteous and helpful. We will continue to go back and recommend them. Thank you The Diamond Family More

My Review Staff was helpful and helped me with what I needed done very quickly. The service was quick and satisfactory. I would recommend getting service here i Staff was helpful and helped me with what I needed done very quickly. The service was quick and satisfactory. I would recommend getting service here in the future. More

Professional, quick service Whole experience was positive. Service rep Kevin is very personable and helpful. Lesley the shuttle driver was wonderful. Overall professional, court Whole experience was positive. Service rep Kevin is very personable and helpful. Lesley the shuttle driver was wonderful. Overall professional, courteous, and efficient service. Would highly recommend. More

Oil, Tire, and tecall Quick and easy work. They completed the work before the promised time. I had other appointments that day so it was really appreciated. My car runs a g Quick and easy work. They completed the work before the promised time. I had other appointments that day so it was really appreciated. My car runs a great. I’ve come here for 14 years on all of my cars. More

Kevin Is awesome! Dropping off the car, reviewing what needs to done to the car is always easy and convenient. Kevin is attentive and helpful. I appreciate the shuttle Dropping off the car, reviewing what needs to done to the car is always easy and convenient. Kevin is attentive and helpful. I appreciate the shuttle home as well. More

Good customer service Very friendly staff! Marina took care of everything for us, even driving our car herself to test the fast charger. And Walnut Creek is much closer tha Very friendly staff! Marina took care of everything for us, even driving our car herself to test the fast charger. And Walnut Creek is much closer than VW San Rafael. Thanks for the good service. More

Side View Mirror Repair Tim was knowledgeable, provided great communication and follow-up. The rest of the VW Dorito Brothers team were kind and helpful. I will be back! Tim was knowledgeable, provided great communication and follow-up. The rest of the VW Dorito Brothers team were kind and helpful. I will be back! More

Atlas They just know what to do. Very engaged. Great customer service. Easily accessible. Always great at reminding their customers about their appointment They just know what to do. Very engaged. Great customer service. Easily accessible. Always great at reminding their customers about their appointment. You have nothing to worry about! More

annual prepaid maintenance I was able to get an appoint for car service immediately. Car was ready for pick up in 1.5 hours. My car is kept spotless and has very low mileage so I was able to get an appoint for car service immediately. Car was ready for pick up in 1.5 hours. My car is kept spotless and has very low mileage so I imagine working on my car was simple...needless to say, appointment scheduling, quick service and fast shuttle made this a great experience. More

did not know tire roatation would cost money i understood wipers had a cost and labor too. was not told that tire rotation was not part of service package. the drought is over, if you don't was i understood wipers had a cost and labor too. was not told that tire rotation was not part of service package. the drought is over, if you don't wash car I get it. at least clean the windshield! More