Dirito Brothers Walnut Creek Volkswagen - Service Center

Service agent was very nice with great followup Took care of all concerns except the mention of the air bag light on the dash which she felt was triggered by a cell phone, but in reality it stays on Took care of all concerns except the mention of the air bag light on the dash which she felt was triggered by a cell phone, but in reality it stays on regardless of a cell phone in the cabin. More

Water Leak! Great diagnosis of a tricky water leak in hatch area , followed by a very professional replacement of my head liner !Kevin and tech team were fantasti Great diagnosis of a tricky water leak in hatch area , followed by a very professional replacement of my head liner !Kevin and tech team were fantastic! More

Excellent Customer Service Dirito Brothers WC Volkswagen offer excellent customer service and maintenance. They have always come through as promised and have a really nice wait Dirito Brothers WC Volkswagen offer excellent customer service and maintenance. They have always come through as promised and have a really nice waiting area as well. More

Best Service Early morning I dropped my car without any appointment. But they checked and gave me car back very early. Even they don’t charge me for check up. Early morning I dropped my car without any appointment. But they checked and gave me car back very early. Even they don’t charge me for check up. More

Good but takes long I trust Dirito Brothers to do quality work and spot potential issues. But, it is difficult to handle 2 plus hours for an oil change. I trust Dirito Brothers to do quality work and spot potential issues. But, it is difficult to handle 2 plus hours for an oil change. More

Swift and efficient I had to visit the dealer to have a recall checked. I arrived and was seen promptly .... the representative checked me in and did the recall at the sa I had to visit the dealer to have a recall checked. I arrived and was seen promptly .... the representative checked me in and did the recall at the same time ....meaning I had zero wait. Very fast , very efficient. More

Friendly and professional service I like the professional, yet friendly and speedy service I received. Marina was excellent and got the service done in 3 hours or less, as promised. I like the professional, yet friendly and speedy service I received. Marina was excellent and got the service done in 3 hours or less, as promised. More

Very friendly and helpful The staff was very helpful and friendly. I gave a four-star rating because no one came up to me as I came in for service so I did not know what to do The staff was very helpful and friendly. I gave a four-star rating because no one came up to me as I came in for service so I did not know what to do but was quickly helped when I asked where to check-in for an appointment. The details of my service were explained very clear and precise and I am very happy with the outcome. More

Very thorough service Again Dirito Brothers does not let you down for service. Very thorough explaining all details and always complete service. That's why I drive out of t Again Dirito Brothers does not let you down for service. Very thorough explaining all details and always complete service. That's why I drive out of the way to use them. More

Great service Shannon is friendly, knowledgeable and so easy to work with, a great communicator! service department has a friendly, upbeat vibe, there is a comforta Shannon is friendly, knowledgeable and so easy to work with, a great communicator! service department has a friendly, upbeat vibe, there is a comfortable waiting area. More