Dirito Brothers Walnut Creek Volkswagen - Service Center

Painless service Took my new Jetta in for it's paint sealant, first week after buying. Day I bought the car sales team booked my service, I hot s confirmation email. T Took my new Jetta in for it's paint sealant, first week after buying. Day I bought the car sales team booked my service, I hot s confirmation email. Took the car in and met service coordinator Danny. Told him about a slight rattle I noticed, he called in technician and demonstrated rattle. Danny offered me a ride home with shuttle. Later that day got a phone call and text that the paint seal was done and rattle fixed. Painless and efficient, great job. More

oil change and timing belt change services. My appointment was easy to make and the service was done within the time described and additional items were done at no extra cost (lubricate sun roof My appointment was easy to make and the service was done within the time described and additional items were done at no extra cost (lubricate sun roof and cap on rear wiper blades). More

Happy Volkswagen Driver for the last 35 years ( Thanks to Kevin even if there is a problem, he always makes sure that everything is done to make the Costumer happy with the work done and and the Thanks to Kevin even if there is a problem, he always makes sure that everything is done to make the Costumer happy with the work done and and the customer is satisfied. Kevin is a "10") More

Great service The service employees I worked with were very friendly and helpful. However, there are a lot of places you could go to get cheaper tires. The service employees I worked with were very friendly and helpful. However, there are a lot of places you could go to get cheaper tires. More

Excellent Service Checked one concern I had plus performed routine (1 year) service. Done promptly, and after one day, all appears to have been done properly. Checked one concern I had plus performed routine (1 year) service. Done promptly, and after one day, all appears to have been done properly. I recommend Dirito service dept. More

Good experience Tim did a fine job dealing with the warranty/insurers. The repair took a long time but that was not his fault. The price was more than fair. Tim did a fine job dealing with the warranty/insurers. The repair took a long time but that was not his fault. The price was more than fair. More

Fantastic Customer Service The entire team at Dirito Brothers in Walnut Creek have fantastic customer service skills and are very prompt in their response times. They know your The entire team at Dirito Brothers in Walnut Creek have fantastic customer service skills and are very prompt in their response times. They know your time is valuable and are very efficient. More

GREAT SERVICE AND FAST I CALLED AND GOT IN SAME DAY FOR WARRANTY REPAIRS AND BACK NEXT DAY , COMPLETELY SATISFIED WITH SERVICE DEPT. WILL RETURN IN FUTURE WITH ANOTHER V I CALLED AND GOT IN SAME DAY FOR WARRANTY REPAIRS AND BACK NEXT DAY , COMPLETELY SATISFIED WITH SERVICE DEPT. WILL RETURN IN FUTURE WITH ANOTHER VW. More

thorough, efficient and friendly Great experience at Walnut Creek VW. A very efficient and painless process. Shannon Sousa was accommodating and knowledgeable. My car was serviced Great experience at Walnut Creek VW. A very efficient and painless process. Shannon Sousa was accommodating and knowledgeable. My car was serviced in a timely fashion, it was available for pick up just after lunch. More

20k Service Made an appointment for a 20k service. When i arrived, i was immediately greeted, checked in, and introduced to my service provider Kevin. Kevin expla Made an appointment for a 20k service. When i arrived, i was immediately greeted, checked in, and introduced to my service provider Kevin. Kevin explained everything that was to be done. He was quick, thorough, and polite. He made sure all my questions were answered and got me a ride home. As soon as my vehicle was ready, he let me know and had my car waiting when i arrived. More